Aegis Media
Paul Yates, the Systems Engineer at Aegis Media UK & Ireland, searched for a tool that could alert him to problems and provide insight into their environment. "We had no way of knowing the health of our Exchange environment because we lacked an effective monitoring tool," Yates explained. Aegis looked at Quest's Spotlight on Messaging and Microsoft SCOM (Systems Center Operations Manager), but neither product suited their needs.
View the case study!
Baltimore City Public Schools
For Maryanne Zahn and Vince Shelton, the System Administrators at Baltimore City Public Schools, finding a tool that could help them monitor both their Exchange and BlackBerry systems was proving to be a challenge. "We need to monitor our mobile devices," states Shelton, "But we also wanted to be able to monitor and report on our exchange servers too."
View the case study!
Blue Mountain
Blue Mountain relies on e-mail as a vital communications medium with their customers. They distribute information about special events, promotional offers, and weather conditions via e-mail to a database of customers—timely delivery impacts revenues. Blue Mountain looked for a solution that would optimize exchange system performance without requiring a dedicated exchange administrator.
View the case study!
Bodek and Rhodes
Traditionally, Bodek and Rhodes’s management used inbound and outbound call volume as a means of measuring the performance and productivity of their sales teams. Recently, several members of their sales teams approached the Vice President of Business Development, Sam
Gerber, with the fact that they spend a majority of their time and effort communicating with clients via email. Armed with this newly-found knowledge,the network administrator for Bodek and Rhodes’s, Barbara Campbell, decided to search for a solution that would capture key email statistics and monitor the sales teams’ performance and productivity
View the case study!
Carnegie Corporation of New York
Loretta Harris, the Director of Information Technology at Carnegie Corporation, needed a clear understanding of how the email system was being used in order to justify expansion of storage capacity. She needed to gather critical email usage statistics, such as how many messages were coming in on a daily basis, how many emails were going back and forth internally and exnternally on a daily, weekly, and monthly basis, and who the biggest users were.
View the case study!
Healthcare Provider
A large Midwestern healthcare provider was experiencing mail flow issues and had no way to spot the issues as they were occurring. They needed a solution that would proactively monitor mail flow to spot and troubleshoot issues before they affect end user productivity.
View the case study!
Hill & Knowlton
With all the different elements that had to be monitored in Hill & Knowlton’s infrastructure, ranging from Exchange queues and MAPI connections, to the storage group health and disk drive space, the Systems Architect at H&K’s U.K. offices, needed to find a centralized monitoring solution that could prevent his team from having to check on vital aspects upwards of three times a day.
View the case study!
LowerMyBills.com
When LowerMyBills.com hired Minh Ly to manage their mission-critical systems and servers, they fully expected that it would take him some time to get up to speed on the environment. But with e-mail being the company’s most critical communications tool, downtime is intolerably expensive; productivity grinds to a halt if e-mail ceases to flow.
View the case study!
Miami Herald
In an industry full of high-pressure, can’t-miss deadlines, reliable e-mail communication between advertisers, contributors, reporters, and internal staff is absolutely critical. The Miami Herald needed a solution that would keep Microsoft Exchange e-mail flowing to meet publication deadlines.
View the case study!
Twistbox Entertainment
Twistbox Entertainment maintains systems and servers across offices in the US, the UK, Germany, Poland, and Russia. The most critical of these is the company’s Exchange system. Lacking insight into what was happening in the environment, they were constantly reacting to sudden issues. They needed a solution to simplify management of a Global Exchange environment.
View the case study!
World's Largest Construction Company
When VINCI Construction France’s IT department began planning their migration, they quickly realized that in order to successfully migrate to Exchange 2007 they would first need to better understand their existing environment to ensure that their new messaging platform was designed correctly.
View the case study!
World’s First YMCA
When the Head of Information Systems at Central YMCA first joined the organization, senior management presented him with this challenge: Improve the efficiency of the entire organization by streamlining all of the operations’ IT systems.
View the case study!