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ENow Software Appoints Chief Product and Innovation Officer to Accelerate a New Phase of Growth

IrviJustin_Harris_Headshot-1.jpgne - March 5th, 2018: ENow Software, the leading provider of application performance and end user experience monitoring for Microsoft technologies announced Justin Harris as the new Chief Product and Innovation Officer. 

The creation of this new role highlights how product innovation and strategy is the driving force behind ENow Software’s growing success within the Microsoft technology stack. Harris is responsible for guiding product strategy to deliver on ambitious growth plans by expanding the scope of offerings to help customers drive operational efficiency and obtain unparalleled insight into end user behavior and experience.

Harris joins ENow Software with over 22 years of experience within the Microsoft identity and collaboration stack and extensive experience in helping organizations shift to a cloud delivery model. Justin is one of a handful of technical professionals globally that have been recognized with the Microsoft MVP award for evangelism efforts and obtained the Microsoft Certified Master certification.

Most recently, Harris served as Director of Innovation for Binary Tree where he spearheaded an award-winning Software-as-a-Service offering in response to the constant struggles organizations face when trying to minimize end-user impact during cross-tenant Office 365 projects. Previously, Harris held technical leadership positions at Verizon Business, AAA, ISC Motorsports, EA Sports and Legg Mason.

“I knew immediately ENow Software was a fit as they have a fervent customer base using the Mailscape product line to protect mission critical solutions,” said Harris. “Embracing customer need is woven within the very fabric of the company’s DNA. The company was founded by technical engineers that needed to find a better way to monitor critical applications. This is powerful and it deeply resonates with me. I look forward to leading the team to drive innovation for our customers by capturing near-term opportunities and charting a course of innovation for the future.”

“Justin instantly strengthens our executive team,  culture and product roadmap given his strong industry experience and ability to roll-up his sleeves,” said Jay Gundotra, Founder & CEO of ENow Software. “Justin’s relentless focus on the customer value proposition, devotion to beautiful UI/UX design, and the insight to obtain competitive differentiation through effective data storytelling is unique. Justin’s track record shows that he has deep business acumen and a knack in understanding how trends introduce market needs which will help our customers stay one step ahead.”