Simple. Intuitive. Efficient.
ENow is first and foremost a messaging company. We understand Exchange at its deepest levels, and we’ve built over a decade of Exchange experience into Mailscape. We have seen first-hand the challenges companies face In managing their email system, and that is why we are dedicated to making Mailscape an affordable solution that provides all the monitoring and reporting you need while remaining easy to deploy and intuitive enough for your Help Desk to use.
Mailscape will make you more efficient; it will enable you to optimize system performance and minimize costly downtime. In addition, it will empower your help desk and enable them to improve the level of service you provide to your end users. We have gathered feedback from Exchange MVPs and technology leaders from around the world to create an innovative solution that provides:
- Simplicity and Value
- Customizable Reporting
- Personalized Dashboards
- Proactive Monitoring
Simplicity and Value: Mailscape delivers tremendous value by providing both Exchange Monitoring and Reporting capabilities in a single, affordable solution. Don’t waste months and precious company resources trying to deploy, configure, and learn how to use overly-complicated point products from multiple vendors. Mailscape is easy to deploy and intuitive to use. You will be up and running in minutes rather than weeks. With Mailscape’s personalized dashboards, you can provide value to all the key roles in your organization.
Customizable Reporting: Traditional reporting products try to predetermine the types of reports an organization will need, but since everybody’s requirements are unique, the goal is never fully achieved. At ENow, we understand this challenge and have decided to take a new approach to providing reports; we start with delivering over 200 of the most commonly-requested reports in our Reports Library, and then go one step further by giving you the ability to either customize these reports or create an entirely brand new one. Mailscape gives you endless creative freedom when it comes to the types of reports you can create and how you can disseminate them throughout your organization.
Personalized Dashboards: Traditional reporting products only allow you to email a report, resulting in information that is already out-dated by the time it reaches its destination. Mailscape extends value beyond the Exchange environment by providing your colleagues with vital information via Mailscape’s Personalized Dashboards that automatically self-generate, displaying the most current data.
Proactive Monitoring: Mailscape’s One Look Dashboard is an intuitive, visual approach to monitoring Exchange. The One Look Dashboard graphically presents real-time data on all the vital information that directly impacts Exchange uptime. The beauty of our visual display is that it points you towards a solution even as it alerts you to a problem—it does not leave you adrift to figure out an issue’s cause and its solution.