
Are you looking for an Exchange monitoring solution that will help PREVENT outages?
Traditional Mailscape monitoring solutions usually fall into one of two categories. The first group of solutions will try to monitor every application and device deployed, and they will wind up only addressing very basic metrics like server uptime. This approach will not prevent messaging outages. On the other hand, some monitoring applications monitor every possible metric that Exchange offers, but the end result is a very complicated system that sends out too many false positives, which often end up getting ignored.
Even if you tune an Exchange monitoring system to avoid the aforementioned issues, these applications only tell you that there is a problem. Your IT engineers still need to determine what caused the issue, how to resolve it, and finally, the best way to prevent it from occurring again in the future.

Mailscape was designed to address the limitations of traditional monitoring applications. It is simple and intuitive to use, but yet comprehensive. Mailscape can be setup and configured in under an hour in most environments. Instead of trying to monitor every know Exchange metric, it concentrates on key areas that directly impact uptime. The monitoring dashboard is designed to point you towards a solution as it alerts your team to the problem. It does not leave you to figure out an issue’s cause and its solution.
Mailscape makes your job of monitoring your Exchange system easier by presenting real-time data on all the vital information that directly impacts Exchange uptime via Mailscape’s One Look Dashboard. Rather than overload you with information, Mailscape streamlines the process for you and provides an intuitive, visual approach to monitoring Exchange.
Mailscape’s advanced monitoring capabilities, developed by Exchange experts, also perform regular health checks to ensure all vital aspects of your messaging system are running optimally. Mailscape automatically tests critical Exchange services, such as Internal and External Mail Flow, Outlook Web Access, Active Sync, BlackBerry, Outlook Anywhere, and cluster health (CCR & DAG.)
We do not leave you guessing as to whether all your components are functioning properly or not. Mailscape tests each component every few minutes and will notify the help desk of any issues. You can also send email alerts to notify your team of an impending problem. With Mailscape, you can quickly identify problem areas before they cause a mail outage, including:
- Disk space monitoring, including database and log drives
- Message flow monitoring, including SMTP domain level reporting
- Visually see when your Exchange 2010 Hub servers enter a Back Pressure state
- Monitor Exchange 2007/10 CCR/DAG log replication
- Receive alerts when your databases are not backed up
- Confirm that your Exchange servers can access Global Catalog servers
- Full support for Exchange 2003, 2007 and 2010 servers
To learn more about Mailscape’s monitoring capabilities, please download the Mailscape Solution Overview.