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ENow Software blog

Andrew Higginbotham

Andrew Higginbotham
I work for Dell as a Principal Engineer in the Global Support & Deployment organization; serving as a senior point of escalation for Microsoft technologies to Dell's ProSupport & Consulting Services customers. My specialties are Exchange, Office 365, & Directory Services; while also being responsible for internal training development/delivery & managing various projects. I'm a Microsoft Certified Master in Exchange 2010 & a Microsoft Certified Solutions Master in Exchange 2013. I enjoy getting to work with a wide variety of customers, as it allows me to assist in resolving the various complexities & challenges they encounter. I try to use that experience to help others by blogging at Exchangemaster.wordpress.com with a few of my fellow MCM's at Dell. I also co-founded an Exchange Server community on Reddit (Reddit.com/r/ExchangeServer) where I answer questions on the product & help lead discussion around Exchange/Office 365. You'll also find me blogging about various other topics at ashdrewness.wordpress.com. I'm also the co-author of the Exchange Server Troubleshooting Companion (http://exchangeserverpro.com/ebooks/exchange-server-troubleshooting-companion/) I enjoy spending time with my lovely wife Lindsay, am a Texas Longhorns/Houston Texans fan, & try to sneak out onto a golf course every chance I get.
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Recent Posts

25
Oct

Office 365, The Last Seven Years, and the Future of Exchange

At a recent Exchange MVP panel discussion at Ignite 2017, a question came up that I’ve been asked at previous panels. The spirit of these questions were around the future of...
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29
Aug

Alternative Architecture for Exchange On-Premises (Virtualization)

In my previous article in this series, we discussed Exchange “Alternative Architecture” options for medium-to-large businesses. We specifically covered common storage design...
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08
Aug

Alternative Architecture for Exchange On-Premises (Medium to Large Environments)

In my first article in this series, I discussed Alternative Architecture options for Small Businesses who choose to stay on-premises. My intent was to ensure that if a business...
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13
Jul

Alternative Architecture for Exchange On-Premises (Small Businesses)

In recent years, the Exchange Product Team began recommending the "Preferred Architecture" for Exchange On-Premises. Inspired by what Microsoft found successful in their Office...
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30
Aug

A Practical Look at Exchange Database Internals Part 2: Transaction Logging and Recovery

In part 1 of this series, I discussed how to connect to the Exchange database cache and the importance of transaction logs in database transactions. In this next part, you'll...
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22
Aug

A Practical Look at Exchange Database Internals — Part 1

The following blog post is a trimmed-down excerpt from the e-book "Exchange Server Troubleshooting Companion." Exchange database internals might seem to be a complicated topic,...
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12
Jan

Understanding controller caching and Exchange performance

The following blog post is a trimmed-down excerpt from the eBook "Exchange Server Troubleshooting Companion": One of the primary talking points of my Storage Configuration Options...
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26
Oct

Overcoming corruption during mailbox moves

The following blog post is a trimmed-down excerpt from the eBook "Exchange Server Troubleshooting Companion": Mailbox corruption is not a new problem for Exchange Administrators,...
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08
Apr

CPU Contention and Exchange Virtual Machines

Overview Virtualization has been around for a while now & its best practices are well known amongst virtualization experts. Unfortunately, as I’ve seen with many different...
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28
Jan

Tracking Down Overactive Mailboxes With Get-StoreUsageStatistics

Overview Often times I’ll find myself writing a blog post because the topic recently became relevant due to  customer need. Other times I spend hours banging my head against the...
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