In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and end user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Microsoft 365 Outage Monitoring solution enables you to pinpoint the exact services affected and root cause of the issues you are experiencing during a service outage by providing:
- The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
- A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Microsoft 365 apps and other cloud-based collaboration services.
- The ability to track and report Microsoft 365 performance against Microsoft’s financially backed SLA to ensure the proof Microsoft requires to easily submit for credits.