Theresa Miller is a Sr. Technical Systems Administrator and has been working as a technical expert in IT for over 18 years. Theresa has her MCSE, CCA and EPIC ECSM certifications. Her areas of expertise are in the areas of Exchange, Active Directory, Lync, SharePoint and Citrix XenApp. She has architected, designed, implemented and led complex projects in all of these areas. She also is a public speaker, speaking at events such as Briforum 2013 and upcoming will be at E2E Virtulization conference in May 2014. She can be found on Twitter @24x7ITConnect and her personal blog is 24x7ITConnection.wordpress.com.