A critical milestone during a merger or acquisition for enterprise end-users is Day 1. This is the first day when the merging organizations officially start working as one. It lays the foundation out of the gate and can affect the first 100 days post-transaction. To achieve a successful Day 1, it all comes down to IT.
IT needs to embrace a "no trade off" mindset to deal with a seamless Day 1 experience by removing communication blockers that often create challenges for end-users. Here are five key collaboration capabilities that are imperative for your end users on Day 1:
- Look people up in a shared directory
- Common email registry
- Send and receive emails
- Cross-platform email delivery
- Schedule and update meetings
- Calendar sharing
- Content collaboration
- Data accessibility
- Unified brand
- Sharing email domains between tenants
- Automated email address rewrite services allowing end users to communicate from a common email domain —on both inbound and outbound mail
Depending on environments between the M&A organizations, this could either be a quick fix or an extensive effort. In many cases, you might have to use a third-party solution to make this happen smoothly and quickly.
For mergers and acquisitions, companies often migrate from one or multiple tenants to a single tenant. According to the imaa study, more than 790,000 transactions have been announced with a known value of over $57 trillion USD. Tenant to tenant migrations are at the forefront of modern M&As and comes with many complexities. While ENow is not a migration company, we do have deep experience in enabling IT Pros during their M&A in assessing their organization's readiness, accelerating their migrations, giving them greater visibility into their service delivery, and preparing them for Day 1 collaboration. Contact us today to learn more on how ENow can accelerate your next M&A project!
Access ENow’s on-demand webinar, “M&A IT Integration: Understanding the First 100 Days”