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Privacy Policy

Committed to protecting your privacy

Effective Date and Notification of Changes to our Privacy policy

This Privacy Policy is effective as of July 12, 2021. We reserve the right to change this Privacy policy at any time. If we materially change this Privacy Policy, we will either notify you by email (sent to the e-mail address specified in your account) or post a prominent notice on This Website. Changes are effective as of the date we post them on the Privacy Policy page of This Website. We encourage you to periodically review this Privacy Policy.

Committed to protecting your privacy

ENow is committed to protecting your privacy and ensuring you have a positive experience on our websites and in using our products and services. It is our policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place the trust of our employees, customers, and business partners who share their personal information with us. This privacy policy (the “Privacy Policy”) is applicable to the www.ENowSoftware.com website and any other websites owned and operated by ENow Software Inc. (“ENow”), 400 Spectrum Center Drive, Suite 200, Irvine, CA 92618, US, and its subsidiaries or affiliates (“This Website,” “We”, “our” or “us”). This policy does not apply to the websites of our customers or Business Partners or to the websites of any other third parties, even if links to their websites are on our website.

We recommend that you review the privacy policies of the other parties with which you interact. This Privacy Policy governs information we collect from you when you use any of our products or This Website. This Policy also outlines our specific practices with regard to collection, use, processing, transfer and/or storage Personal Data (as defined below) in connection with your purchase, access and use of our software applications.

For purposes of this privacy policy, "Business Partners" are subcontractors, vendors or other entities with whom we have ongoing business relationships to provide products, services or information, as well as our distributors and resellers. “Affiliates” are legal entities that are owned by or under common ownership with ENow. "Personal Data" means information that can directly or indirectly identify you as an individual, such as your name, telephone number, address, billing information and email address or other similar information.

We may also seek your explicit consent to process certain Personal Data collected on This Website or volunteered by you. Kindly note that any consent will be voluntary. In case you do not grant the requested consent to the processing of your Personal Data or if you later inform ENow (in accordance with the “Contact Us” section below) that you do not want ENow to further process your Personal Data, the (further) use of certain offerings or services of ENow may be either not possible or limited in scope.

Information that ENow Collects

On the website, you can find several forms which are used to request trials, demos, downloads, and webinar access of ENow’s solutions. To get in touch, you are required to fill in a form and provide ENow with your first and last name, business email address, telephone, job title, company name and country (“Contact Details”). Optionally you may provide ENow with your State.

ENow uses your contact details to contact you after requesting a trial, demo, download, and webinar access should you have any questions about or interest in our solutions. The processing of this personal data is necessary for the purposes of the legitimate interests pursued by ENow, namely being able to serve you efficiently and to promote the sale of ENow’s products.

Optimizing services

ENow uses your Contact Details and your message provided to ENow through any contact form or in the context of providing support to analyze and improve our internal processes. For example, ENow might retain the questions you submitted to a contact form after we answered to keep track of how many requests we received in a certain period of time and how long it took to reply.

Automatically generated data

ENow automatically collects generated data about your use of the website. This information consists of your IP address (an unique number, which makes it possible to recognize your device); account activity (including storage usage, number of log-ins); data displayed or clicked on (including UI elements, links); and other log information (including browser type, IP address, date and time of access, cookie ID, and referrer URL ). ENow requires this information in order for the website to work as optimally as possible (for example, to display content correctly and to keep the website secure), the processing of this personal data is therefore necessary for the purposes of the legitimate interests pursued by ENow (Article 6.1(f) GDPR).

Newsletters

ENow wishes to inform you on the developments of its products and services, latest industry trends and resources. Therefore, if there is a change or an update to the service, ENow will inform you thereof only if you have signed up and subscribed to ENow’s blogs and newsletters. If, at any time, you do not wish to receive emails from ENow anymore, you can unsubscribe by using the opt-out option that is provided in every email that ENow sends you.

To subscribe, you have to provide us with your business email address. The processing of this personal data is necessary for the purposes of the legitimate interests pursued by ENow (Article 6.1(f) GDPR), namely direct marketing.

Marketing

Advertising is only effective if it is relevant to you. ENow, our ad networks and media agencies may therefore use your personal data to create customer profiles and display personalized advertisements on the ENow website and other websites. This is based on your previous visits to the ENow website and third-party websites. Your browsing, search and purchase behavior will be collected on the basis of cookie techniques, your IP address and the advertisement number that is linked to the device you are surfing with. It is possible to disable retargeting following the instructions in the “Your Choices Regarding Cookies” section. Additionally, you can manage your advertising settings with our main advertising partner Google on this page.

Security of Your Personal Information

This ENow Privacy Statement is applicable worldwide and covers how ENow treats personal information collected by us through our website solely. ENow is committed to protecting the Personal Information you share with us. When we transfer sensitive personal data over the Internet, we protect it using Secure Sockets Layer (SSL) encryption technology. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, while we strive to use acceptable means to protect your Personal Information, we cannot guarantee its security.

Sharing Your Personal Information

ENow collects information about you when you send a contact form requesting information about our products or services.  We also collect information when you voluntarily download online content from our website, provide feedback and testimonials be that on This Website or our social media pages such as Twitter.  Website usage information is collected using cookies.

We do not sell, rent, share or trade your Personal Information to third parties for marketing purposes unless you have granted us permission to do so. We may share your Personal Information within ENow or any of our worldwide partners for purposes of data processing, hosting or storage. We may also share your Personal Information with business partners, service vendors, authorized third-party agents or contractors in order to provide a requested service or transaction. We may collect and possibly share Personal Information and any other additional information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected or potential fraud, brand protection matters (such as gray market sales or use of ENow’s trademark without a license), situations involving potential threats to the physical safety of any person, violations of ENow’s terms of use, or as otherwise required by law.

Links to Third-Party Websites and Services

This Website may contain links to third-party sites. We cannot control and are not responsible for the privacy practices of such third-party sites. We encourage users to be aware when they leave This Website, and to read the privacy policies of each website they visit. This Privacy Policy applies only to This Website.

Effective Date and Notification of Changes to our Privacy policy

This Privacy Policy is effective as of July 12, 2021. We reserve the right to change this Privacy policy at any time. If we materially change this Privacy Policy, we will either notify you by email (sent to the e-mail address specified in your account) or post a prominent notice on This Website. Changes are effective as of the date we post them on the Privacy Policy page of This Website. We encourage you to periodically review this Privacy Policy.

Cookies Policy

ENow uses Cookies on www.ENowSoftware.com.  By using www.ENowSoftware.com, you consent to the use of cookies.  However, we provide you with the option of disabling cookies by following the instructions on our “Your Choices Regarding Cookies” section. Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

What Are Cookies?

Cookies are small pieces of text sent by your web browser by a website you visit. A Cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and www.ENowSoftware.com more useful to you.  Cookies can operate in a “persistent” or “session” fashion.

How We Use Cookies

When you use and access www.ENowSoftware.com, we may place a number of Cookie files in your web browser.  We use Cookies to enable certain functions of www.ENowSoftware.com, to provide analytics and to store your preferences.  We use both session and persistent Cookies on www.ENowSoftware.com and we use different types of Cookies to run www.ENowSoftware.com.  We may also use “essential” Cookies to authenticate users and prevent fraudulent use of user accounts. In addition to our own Cookies, we may also use third-party Cookies to report usage statistics of www.ENowSoftware.com or other functions.

Your Choices Regarding Cookies

You can configure your browser so that you do not receive any cookies the next time you use the website. You can read here how you can remove different types of cookies in different browsers:

Google Chrome

Mozilla Firefox

Apple Safari

Microsoft Internet Explorer

Contact Us

If you have questions or concerns regarding this Privacy policy, please contact us at 877-879-3669, via postal mail at 400 Spectrum Center Drive, Suite 200, Irvine, CA 92618, US, or via email webmaster@enowsoftware.com. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for other necessary business purposes.