In a cloud-world, outages are bound to happen. ENow’s Office 365 SLA Monitoring and Reporting solution enables you to pinpoint the exact services effected and root cause of the issues you are experiencing during a service outage. By having a comprehensive SLA monitoring consolidated view and precise reporting, you are able to track Office 365 performance against Microsoft’s financially backed SLA.
Office 365 administrators will be able to quickly see what the uptime is for the month to ensure Microsoft met the published monthly SLA availability for each workload. This data will allow Office 365 administrator to submit for SLA credits if the SLA was violated due to a Microsoft problem.
Here are the next steps in our demo process: