Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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Microsoft Customers Unable to Send/Receive Emails During Exchange Online Outage

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ENow Software

Earlier this week, on Tuesday, July 18th, at approximately 4:47 AM EST, Microsoft communicated via @MSFT365status that they were looking into a service incident issue in which "some" users may have been unable to send Exchange Online emails.   In this initial tweet, Microsoft was very quick with specifics as to the cause: a recent change to its free/busy infrastructure.

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Microsoft 365 Service Issues Continue with Outlook and Teams Outages

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ENow Software

On back-to-back days this week, customers and users of Microsoft Outlook (June 27th) and Microsoft Teams (June 28th) were unable to access these services.  Initially, Microsoft communicated these service issues to its customers and indicated that the impacts were isolated to its North American customers, but community responses and feedback suggested the impacts stretched beyond the NA region.

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