Gain visibility into your Hybrid / Office 365 environment
ENow's Office 365 Solution Overview
Detect Office 365 Outages
Ensures Office 365 outages are detected before your end-users start flooding the help desk.
Monitor Hybrid Components
Monitoring of critical Hybrid components in the end-to-end user experience of Office 365.
Office 365 Reporting Hub
ENow's centralized reporting enables admins to obtain key data spanning across their environment.
Enterprise companies trust enow
Detect Outages Quickly
Outages in a cloud based world often leave admins in the dark, ENow turns the light back on
Native Tools Limitations
Microsoft’s native tools, like the Service Health Dashboard, often do not provide outage information in a timely manner. This causes many IT Pros to turn to Twitter for official updates.
ENow’s Office 365 Monitoring solution monitors your entire environment from a single pane of glass. When an outage does occur, ENow allows you to determine if the outage is a Microsoft problem or a "you" problem.
Office 365 Monitoring by Region
In contrast to an on-premises outage, Office 365 outages are often localized to a certain region(s).
Easily install a remote probe on a workstation to visually map service status for regions your users are in. When outage occurs you can quickly isolate which subset of your users are affected.
Office 365 App Monitoring
Office 365 contains a wide variety of Apps like Teams, One Drive, SharePoint, and more!
ENow's synthetic transactions mimic end users key behaviors with Office 365 apps. For example, one of our Teams synthetic transaction tests the ability to create and post to a channel. With Exchange Online we test the ability to send and receive mail.
cOMPREHENSIVE mONITORING OF Your entire environment
Network
Internal & External Monitoring
Connectivity Tests
Latency Tests
TraceRoute Tests
Office 365 Workload Connectivity
Intermediate Network Monitoring
Directory & Authentication
Azure AD Connect
AD FS Certificate Monitoring
AD FS Functionality Test (Single Sign-On)
AD FS & DirSync OS Monitoring
Password Synchronization Tests
Office 365 Administration
Admin Portal Sign-On Test
PowerShell Availability Test
Office 365 Adoption Metrics
Office 365 Certification
Office 365 License Management
Office 365 Services
Exchange Online
Mail Flow Tests
Client Simulation
SharePoint Online & OneDrive
Teams Call Quality Monitoring
Enhanced Service Health Dashboard
Monitor Hybrid Components
Microsoft once reported that over 52% of Outages are client-side
Office 365 honeymoon phase
When cloud-based services like Office 365 first came to market over a decade ago, we all bought the pitch that the cloud would be cheaper and require no management. However, the honeymoon phase soon came to a screeching halt.
You soon realized that Microsoft does not bear all responsibility. Hybrid components and the network can certainly lead to Office 365 outages.
On-Premises Components
On-premises components such as AD FS, PTA, and Exchange Hybrid are critical in the end-to-end user experience of Office 365. In addition, something as trivial as expiring Exchange or AD FS certificates can certainly lead to an outage.
ENow proactively monitors hybrid components, giving you early warning when hybrid components are reaching a critical state or a certificate expiration is coming up. Alert thresholds are customizable to your organizations needs.
Network Monitoring
ENow's network monitoring determines if your network is preventing connectivity to Office 365. With more users working from home it's possible that VPN's taxed your network, disrupting connection or causing latency to Office 365.
Custom reporting capabilities
Don't be constrained by the limited native Office 365 reports
Office 365 Reporting hub
While Office 365 does have built in reports, they are often quite limited and do not offer the insights vital to many organizations. This leaves many admins scrambling to create manual reports with no central repository.
ENow has an extensive list of built in Office 365 reports and dashboards that can be personalized for all your key stakeholders. Don't see a report you need? No problem, we have a PowerShell Wizard that you can use to create desired reports.
Track Office 365 Consumption
ENow highlights license consumption rate by license type over various time frames. Obtain license count in relation to specific groups or departments.
In addition, you can also drill down into specific Office 365 apps like Teams, OneDrive, SharePoint, etc.
PowerShell Reporting wizard
Given the breadth of Office 365 and each organizations unique needs, you may need to utilize PowerShell to obtain the desired data.
ENow's built in PowerShell wizard enables IT Pros to store and run their Exchange On-Premises, SharePoint Online, and other Office 365 apps directly to the ENow reporting hub
Sample of our built in reports:
Migration Planning & Implementation
Delegate Permissions
Public Folder Last Access Report
Users With Nonmatching UPN & SMTP
MAPI / HTTP Test
Mail Flow (Internal & External)
Teams Reports
Historical Teams Call Quality
Teams With Guest Members
Teams Activity by User
Teams Channels List
Teams Groups
Teams Without Owners
Licensing & Adoption
License Cost By Type
Licensed Users
License Workload Usage By User
License Consumption Rate
License Optimization Candidates
Mailbox & Message Traffic Reports
Top senders, recipients and message sizes
Stale and unused mailboxes
Distribution list activity, size, and composition
Internet and internal activity, message counts, and sizes
Checkout our raving Reviews
"One of our biggest concerns with running a hybrid environment is knowing when something needs attention and where. ENow gives us crystal clear clarity into what our environment. Installation of ENow is very straight forward and the support has been responsive and knowledgeable the few times we have needed them. This software gets the job done and done well."
- Nate Keegan
ENow truly simplifies monitoring of Hybrid environments. It removes the white noise and gives you valuable data that is easy to understand and take action to resolve.
When Office 365 service outages occur, the ability to answer managements question and update end users with interim solutions is invaluable."
- IT Architect, Financial Services
Out of the box, Office 365 built-in reports were not providing the level of detail our organization required.
ENow clearly understand the life of an Office 365 admin and had nearly all reports we needed. The PowerShell module enabled us to fill the remaining gap.
- Infrastructure Engineer, Healthcare
ENow is deployed in 130+ countries, monitors over 550 million mailboxes, and 22 billion transactions per week
