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ENow enables organizations to:

Detect Outages Immediately

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Ensures that any Office 365 outage is detected immediately and solved quickly.

Validate End User Experience

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Synthetic Transactions validate Office 365 workloads performance at remote locations.

Generate Custom Reports

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More than 60 reports covering all aspects of Office 365 utilization, capacity and licensing.
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Enterprise companies trust enow

  

Detect Outages Quickly

Outages in a cloud based world often leave admins in the dark, ENow turns the light back on.

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Monitoring

Microsoft’s native tools, like the Service Health Dashboard do not provide outage information in a timely manner.
They also do not address monitoring on premises components like your Exchange Hybrid server, ADFS, AAD Connect or your network.
 
ENow’s Office 365 Monitoring solution provides a single pane of glass across your on premises, hybrid, Office 365 workloads and your remote locations.

cOMPREHENSIVE mONITORING OF HYBRID / oFFICE 365 eNVIRONMENTS

Network

  • Internal & External Monitoring
  • Connectivity Tests
  • Latency Tests
  • TraceRoute Tests
  • Office 365 Workload Connectivity
  • Intermediate Network Monitoring

Directory & Authentication

  • DirSync Functionality
  • AD FS Certificate Monitoring
  • AD FS Functionality Test (Single Sign On)
  • AD FS & DirSync OS Monitoring
  • Password Synchronization Tests

Office 365 Administration

  • Admin Portal Sign On Test
  • PowerShell Availability Test
  • Subscription Plan & License Alert
  • Office 365 Certification
  • Skype for Business DNS Verification

Office 365 Services

  • Exchange Online
  • Mail flow tests
  • Client simulation 
  • SharePoint Online & OneDrive
  • Skype for Business & Teams
  • Service Health Dashboard

Validate End user Experience

Don't wait for a complaint to reach the helpdesk, proactively test workload performance. 

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MONITOR remote Locations

ENow’s remote probes visually map service status for remote locations enabling you to quickly isolate performance issues and drill down to the root cause.
  • Easily install on any workstation
  • Reduce Support calls to UC team
  • Isolate network issues quickly

MONITOR Common Workloads

ENow's synthetic transactions actively test common actions for workloads from remote locations. Workloads available include: Exchange, Exchange Online, Teams, OneDrive, Skype for Business, Sharepoint, PowerBi, Salesforce, Box, and many more SAAS applications. 

 

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Teams
OneDrive
Skype
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Custom reporting capabilities

Don't be constrained by the limited built in reports in Office 365

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Single Reporting hub

While Office 365 does have built in reports, they are often quite limited and do not offer the insights vital to many organizations. This leaves many admins scrambling to create manual reports with no central repository. 

ENow has an extensive list of built in reports and dashboards that can be personalized for all your key stakeholders. Don't see a report you need? No problem, we have a powershell wizard that you can use to create desired reports. Once you have the script you can save it directly to console. 

Some of our built in reports include: 

Mailbox & Message Traffic Reports

  • Top senders, recipients and message sizes
  • Stale and unused mailboxes
  • Distribution list activity, size, and composition
  • Internet and internal activity, message counts, and sizes

Client Access Reports

  • ActiveSync clients, usage, and device data
  • Outlook versions and activity
  • Mailbox access and login
  • Office 365 Service-Level-Agreement reporting

 

License Management

  • License Cost
  •  Licensed Users
  • License Workload Usage by User
  • License Consumption Rate
  • License Allocation

Storage & Usage Reports

  • Storage usage and trending
  • Mailbox size, growth, and trending
  • Public folder last access report
  • Largest and smallest mailboxes and public folders

Checkout our raving Reviews

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"One of our biggest concerns with running a DAG environment is knowing when something needs attention and where. Mailscape gives us crystal clear clarity into what our Exchange environment is doing. Installation of ENow Mailscape is very straight forward and eNow support has been responsive and knowledgeable the few times we have needed them. This software gets the job done and done well."

- Nate Keegan, Mailscape User

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"We have a huge exchange infrastructure of around 50000 mailbox users. From the first agent installation, we picked up some possible issues that we were not aware of and fixed them before it became a major problem. We are also moving from Exchange 2007 to 2013 and then from there to 2016. Mailscape plays a major role in the seamless transition. I highly recommend this product and the ENow team is the greatest."

- Financial Services Industry

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"ENow's Mailscape software truly simplifies monitoring of your Exchange, Skype for Business, Active Directory, and SharePoint environments. It removes the white noise and gives you valuable data that is easy to understand and take action to resolve."

- James Davis, Crowdstrike

ENow is deployed in 130+ countries, monitors over 550 million mailboxes, and 22 billion transactions per week

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