About Us

When Jay Gundotra founded ENow in 2004, the goal was simple: Transform the chaos and complexity of Microsoft service outages into a simple visual dashboard that delivers immediate actionable insights needed to quickly solve issues. Our founder’s domain knowledge and firsthand experience as a Microsoft Exchange administrator has been the key ingredient in making the complex simple for businesses. The result is an award-winning platform that optimizes the service delivery of mission critical Microsoft collaboration platforms, while increasing morale and productivity in the IT department.

Today, ENow’s digital experience monitoring and reporting for Active Directory, Microsoft Exchange, and Office 365 transforms the way IT supports these complex services which enables organizations to improve service delivery, increase workplace productivity, and lower total cost of ownership. And unlike Microsoft native tools, ENow’s OneLook dashboard provides comprehensive and unbiased data out-of-the-box so you can get a meaningful picture.

As a Microsoft Gold Partner, ENow is trusted by many large enterprises, including Facebook, National Basketball Association, Coca-Cola, Wendy’s, Experian, Barclays, and Volkswagon. ENow’s software manages over 550 million employees in over 130 countries and its technologies monitor over 22 billion transactions per week.

Jay Gundotra, Founder and CEO

Jay Gundotra, Founder & CEO

As Technical Founder and CEO, Jay is responsible for setting the global strategic direction of the organization. A customer-centric business executive, Jay is committed to ENow’s core values – Grow or Die, Keep Your Word, Be Relentless, and Over-deliver – to help drive a growth mindset culture, create greater impact, and build superior client experiences.

Well-respected within the Microsoft MVP community, Jay’s extensive 20+ years of experience in Unified Communications, network management, and cloud computing is the driving force behind ENow’s continued growth and success in delivering effective monitoring and analytics software to clients worldwide.

Curtis Blake, Founder and Principal Architect


As Founder and Principal Architect, Curtis has over 30 years of developing enterprise software and in bringing scalable products to market.

Prior to ENow, Curtis was a Principal Engineer and founding software developer at GigaTrust, whose mission was to extend the functionality of Microsoft’s Information Rights Management (IRM) technology. He solely developed their IRM capability for BlackBerry smartphones and was involved with extending IRM to SharePoint and other websites, as well as various versions of Microsoft Outlook, Word, Excel, and PowerPoint. He was also primarily responsible for the infrastructure layer that applications used to access Microsoft’s IRM APIs and general Cryptography APIs.

Mike Kinney, VP of Sales


As a results-oriented, hands-on business executive, Mike has a history of driving accelerated growth and rebuilding underperforming teams. His broad leadership experience in the complex sales environment is complemented by his background in account management, client services, sales and marketing operations.

Prior to joining ENow, Mike has held Vice President and Global Executive positions for over 15 years, and brought his extensive experience, team-building skills, and talent for defining and executing growth plans to the business process outsourcing service industry specializing in HCM, RPO, and Staffing verticals.

Carolyn McHale, VP Engineering / Support

Carolyn McHale, Vice President of Engineering and Support

As Vice President of Engineering and Support, Carolyn is responsible for defining and leading product strategy, product development and product management teams, process, quality, customer implementation and support.

Carolyn has more than 20+ years of experience with a strong winning track record during rapid company growth taking cutting-edge technologies to market and winning and keeping customers happy. She has worked at both big enterprises like Dell Software and Northern Trust as well as startup environments including ScriptLogic Software, Quest, and Phoenix Energy Technologies. She holds a Computer Science degree from Purdue University, as well as additional trainings and process related certifications around Agile SCRUM, Software Quality Engineering, Pragmatic Marketing frameworks and Microsoft technologies.