About Us

When Jay Gundotra founded ENow in 2004, the goal was simple: Transform the chaos and complexity of Microsoft service outages into a simple visual dashboard that delivers immediate actionable insights needed to quickly solve issues. Our founder’s domain knowledge and firsthand experience as a Microsoft Exchange administrator has been the key ingredient in making the complex simple for businesses. The result is an award-winning platform that optimizes the service delivery of mission critical Microsoft collaboration platforms, while increasing morale and productivity in the IT department.

Today, ENow’s digital experience monitoring and reporting for Active Directory, Microsoft Exchange, and Office 365 transforms the way IT supports these complex services which enables organizations to improve service delivery, increase workplace productivity, and lower total cost of ownership. And unlike Microsoft native tools, ENow’s OneLook dashboard provides comprehensive and unbiased data out-of-the-box so you can get a meaningful picture.

As a Microsoft Gold Partner, ENow is trusted by many large enterprises, including Facebook, National Basketball Association, Coca-Cola, Wendy’s, Experian, Barclays, and Volkswagon. ENow’s software manages over 550 million employees in over 130 countries and its technologies monitor over 22 billion transactions per week.


Jay Gundotra,
Founder & Chief Executive Officer

As Technical Founder and CEO, Jay is responsible for setting the global strategic direction of the organization. A customer-centric business executive, Jay is committed to ENow’s core values – Grow or Die, Keep Your Word, Be Relentless, and Over-deliver – to help drive a growth mindset culture, create greater impact, and build superior client experiences.

Well-respected within the Microsoft MVP community, Jay’s extensive 20+ years of experience in Unified Communications, network management, and cloud computing is the driving force behind ENow’s continued growth and success in delivering effective monitoring and analytics software to clients worldwide.

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Mike Kinney
Chief Operating Officer & Chief Revenue Officer

As a results-oriented, hands-on business executive, Mike has a history of driving accelerated growth and rebuilding underperforming teams. His broad leadership experience in the complex sales environment is complemented by his background in account management, client services, sales and marketing operations.

Prior to joining ENow, Mike has held Vice President and Global Executive positions for over 15 years, and brought his extensive experience, team-building skills, and talent for defining and executing growth plans to the business process outsourcing service industry specializing in HCM, RPO, and Staffing verticals.