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What uses Microsoft 365 storage? A SharePoint Storage Breakdown in Seven Components

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Alistair Pugin
Microsoft 365 Storage breakdown - SharePoint, OneDrive, Teams

You cannot claim a saving you cannot decompose.

The storage figure in your admin center appears as a single number. It is an aggregate of at least seven components with different owners and different remedies: content people are using, version history nobody has looked at, copies held by a compliance control working exactly as designed, and sites whose owner left two years ago. Treated as one number, it produces one answer: reduce it. Broken down, it produces a set of decisions with named owners. That is slower, and it is the better approach that holds.

Figure 1 - Anatomy of a Terabyte. Proportions are illustrative, not a benchmark

Figure 1. Anatomy of a terabyte. Proportions are illustrative, not a benchmark.

Part 1 of this series covered why storage became a line item in the budget. This post is about knowing what you have: a SharePoint storage breakdown, OneDrive included.

What counts toward SharePoint storage quota, and who can reduce it?

Component Counts toward quota? Who can reduce it?
Active content Yes Business owners
Version history Yes Platform, through version limits and a separate trim operation
Site Recycle Bin (First-stage Recycle Bin) Yes Users and Platform
Site Collection Recycle Bin (Second-stage Recycle Bin) Microsoft's own pages disagree; validate in your tenant Platform
Preservation hold library Yes, in the site's quota Nobody, until retention expires
Archived sites Counted as archived rather than active storage Platform
Unlicensed OneDrive Administered and billed separately Platform, with urgency (see below)

Two rows in that table are less settled than they look. Microsoft's documentation is inconsistent on whether second-stage recycle bin content counts toward quota. The statement that the preservation hold library counts towards the site's quota appears on a Purview page rather than any SharePoint storage page, and there is no native report of its size across an estate. Measure both in your own tenant rather than reasoning from documentation.

One detail about recycle bins catches experienced administrators out. Deleted items are kept for 93 days from the original deletion, and that window is shared across both stages. Emptying the first-stage bin moves content into the second stage for whatever time remains. It does not reclaim anything sooner. Purging the second stage does, but that turns a recoverable deletion into a permanent one, and it should be treated as a deletion decision rather than housekeeping.

Do Teams private and shared channels create separate SharePoint sites?

Every Microsoft 365 Group creates a Site. Every Team creates a Site. And every private channel and every shared channel creates its own separate SharePoint site, with its own storage, version history, recycle bins, and potential preservation hold library. A Team with thirty private channels is thirty-one sites.

End users create these channel sites through a Teams interface that never mentions SharePoint and has no approval step. In most tenants, they are the most common cause of unexplained growth in both site count and storage. If your provisioning standard governs Team creation, it governs the first site. It does not reach the thirty that follow.

Which Microsoft 365 apps create storage without opening SharePoint?

Users generate SharePoint and OneDrive storage all day without ever going near SharePoint.

  • Meeting recordings land in the organizer's OneDrive, or in the team site for channel meetings. They are large and numerous, and almost none ever gets a lifecycle decision.
  • Loop content lives in one of three places depending on where it was created, which means three different lifecycle behaviors for one product.
  • Copilot Pages and Notebooks sit in a user-owned SharePoint Embedded container shared with Loop. They count toward tenant quota and cannot be attributed separately. People create them as fast as they can prompt.
  • Forms attachments collect in the author's OneDrive for personal forms, or in the group site, with no owner reviewing them.

Governance applied only at site level misses most of this.

When are unlicensed OneDrive accounts archived or deleted?

Leaver accounts are the familiar problem. When a user is removed, their OneDrive is kept for a configurable period (30 days by default) and then sits in the recycle bin for a further 93 days before permanent deletion. That is a window of about four months, and most organizations do nothing with it. The reclamation opportunity is real, but the bigger risk runs the other way: content the organization needs, in a leaver's OneDrive, with a deletion date nobody is tracking.

Unlicensed accounts are the newer and more urgent problem. They become read-only after 60 unlicensed days and are archived at 93. Since 1 July 2026 they have been subject to a cumulative 365-day nonpayment clock, and accounts that were already unlicensed before that date carry deletion risk from 1 July 2027. Most organizations, of any age, have a backlog. Find out what is in them, and whether any of it is under a retention obligation, before the clock decides for you.

There is a second trap. Reactivating a single archived unlicensed account switches on the monthly storage meter for every unlicensed account in the organization, not only the one you reactivated. Reassigning a license to the user reactivates on a different footing. Understand the difference before anyone presses the button as a favor.

Why trivial content needs a policy instead of a review

Of the three ROT categories, trivial content (drafts, screenshots, downloads, installers) is usually the largest and least examined. No single file is worth a decision, so nobody makes one. That is why it needs a policy rather than a review.

How to build a Microsoft 365 storage breakdown in seven numbers

You do not need a product to start. You need one page with seven numbers on it.

  1. Total consumption against current entitlement, and the size of the gap.
  2. Consumption by site, and the sites holding the top 80 percent of volume.
  3. For those sites, active content separated from version history. This single split usually reframes the whole problem.
  4. Recycle bin and preservation hold library volumes. The second tells you how much of your estate is not yours to decide about.
  5. Sites counted by type: team-connected, private channel, shared channel, communication, classic and OneDrive. Compare that with how many you believe you have.
  6. Leaver and unlicensed OneDrive accounts, with volumes and deletion horizons.
  7. An estimate of duplication and workload-generated content: recordings, Loop and Copilot containers, Forms attachments.

Quick answer: how do you break down Microsoft 365 storage?

Collect seven data points: total consumption against entitlement, consumption by site, active content versus version history, recycle bin and preservation hold volumes, site counts by type, leaver and unlicensed OneDrive accounts, and workload-generated content such as Teams recordings and Copilot Pages. Then start tracking monthly growth.

Two habits make that page useful rather than interesting.

Review the few, automate the many. In almost every tenant, a small number of sites, often dozens rather than hundreds, hold most of the volume. Those can be reviewed individually and given an owner and a decision. The thousands of sites holding the remainder are a policy problem, handled by lifecycle controls rather than by people looking at them.

Classify, including what you cannot classify. Put every site into one of six segments: active, dormant, orphaned, obsolete, regulated, or unknown. Only two of those are candidates for reduction without further work, and neither is the largest. The unknown segment is usually far bigger than anyone expects. That count is your real backlog.

Finally, start collecting monthly consumption today, even if you do nothing else with it. Consumption tells you about last year. Growth rate tells you about next year, and it is the number an executive should see. You cannot create history after the fact. When you forecast your Microsoft 365 storage growth, separate steady-state growth from event-driven growth such as migrations, acquisitions, litigation holds, or the Copilot rollout. A straight line fitted through a migration produces a forecast that never materializes.

Microsoft 365 Storage Governance

Find the M365 storage nobody owns

Six findings in ENow's free 365Gov Score highlight the scope of the orphaned and unlicensed portion of your M365 tenant that is using storage for which no one is typically accountable. Sign up to get an overview of Unlicensed OneDrive Accounts, OneDrive Owners, SharePoint Sites Without Site Owners, Microsoft Teams Without Owners, Microsoft Teams That Are Empty, and Microsoft Teams Private Channels.

Then request a demo to see how ENow 365 Governance Accelerator surfaces the exact workspaces, users, and content driving up your storage bill.

Frequently asked questions about Microsoft 365 storage

Does version history count toward SharePoint storage quota?

Yes. Every saved version counts against the site's quota. Version limits stop future growth, but existing versions stay until you run a separate trim operation, so set the limit and schedule the trim together.

Does the SharePoint recycle bin count toward storage?

The first-stage recycle bin does. For the second stage, Microsoft's own pages have conflicting information and special notes that Web items (subsites) go straight to the second-stage Recycle Bin and count towards your storage, so measure it in your tenant. Deleted items are kept for 93 days from the original deletion across both stages, and emptying the first stage does not free space any sooner.

Does the preservation hold library count toward site storage?

Yes. Microsoft's Purview documentation says it counts in the site's quota. Nobody can reduce it until retention expires, and there is no native report of its size across your estate, so you have to measure it yourself.

Do Teams private and shared channels create separate SharePoint sites?

Yes. Each private or shared channel gets its own SharePoint site with its own storage and recycle bins. A team with thirty private channels is thirty-one sites, and users create them in Teams with no approval step.

What happens to unlicensed OneDrive accounts?

They become read-only after 60 unlicensed days and are archived at 93 days. Since July 1, 2026 a cumulative 365-day nonpayment clock applies, and accounts unlicensed before that date carry deletion risk from 1 July 2027. Check them for retention obligations before then.

How long is a deleted user's OneDrive kept?

By default, 30 days after the user is removed (the period is configurable), then another 93 days in the recycle bin. That gives you about four months to recover content the business still needs.

Where are Copilot Pages stored, and do they use storage?

Copilot Pages and Notebooks sit in a user-owned SharePoint Embedded container shared with Loop. They count toward your tenant storage quota and cannot be reported separately from Loop content.

Next in the series: four words that cost money. Why clean-up, retention, archiving and long-term data management are not interchangeable, and why your compliance program increases your storage bill.


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