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Jobs at Enow

We are passionate, fast-paced
and goal-driven

ENow is a Microsoft Gold Independent Software Vendor
focused on helping organizations implement the latest Microsoft technologies
and building software tools that simplify the job of IT administrators.


Open positions

Quality Assurance Manager/Lead

About The Position

ENow Software is looking for a dynamic, hands-on Quality Assurance Lead/Manager who has a passion for quality and teamwork!


  • Define, document, and improve Quality Assurance testing plans standards, tools, procedures, and guidelines while considering manual testing, automated testing, and framework based testing option
  • Work closely with management to articulate QA results so that decisions can be made based on quantifiable QA test data and the potential risks from elements like test holes, labs or boundary conditions
  • Requires a very good understanding of the product architecture to comprehend the requirements and incorporate them into the QA plans to develop a formal QA testing program
  • Identify appropriate test strategies, test environment requirements and activities based on application-specific technical and functional characteristics. Implement QA industry standards/best practices with defined benchmarks and measures
  • Identify and implement QA tools to reduce dependence on product specialized knowledge
  • Establish standards for reporting and tracking of defects and their resolution
  • Strategize QA Plans, define QA tasks, and create and manage QA estimates
  • Be a liaison between Sales, Marketing, Support and the management team. Should show the ability to fit right in and jive well with all personalities while getting things done. Should be assertive and a team player looking out for the best interest of the company at large
  • Provide hands-on leadership, and be responsible for an existing QA team in the US and in India
  • Experience with an Agile approach where requirements, programming, and testing are often done concurrently


  • Deep expertise in automated functional, performance and stability testing of software-based products and related tools. Experience with transitioning manual testers to automation
  • Knowledge of automated GUI testing, automated backend services testing, cross-browser testing. Current or past in-depth hands-on experience with a major automated software testing suite
  • Expertise defining and using QA metrics to drive increased quality both out of Development and in QA
  • Understanding of basic programming, software development lifecycle, SQL and database structures, IT environments (Exchange, Web Server, Sync, Networking, Azure, AWS)
  • Methodological and analytical approach to problem-solving, test plan development, test case development
  • Experience and expertise in continuous integration and delivery.
  • Understanding and did QA of software that uses Active Directories, Exchange Servers, Web Servers, Office 365, SQL

Management skills

  • Excellent understanding of QA success factors
  • Proven record managing resources allocation effectively
  • Strong team skills and ability to articulate issues and requirements, both verbally and in writing
  • Strong management and coordination skills, including the ability to manage individual team members and cross-functional team dynamics
  • Understanding of project/QA KPIs and agile style progress reports
  • Driving projects in an Agile environment
  • Experience configuring Bug tracking tools, like TFS


Senior Account Executive

Job Purpose 

The Senior Account Executive will build sales by prospecting for new enterprise clients and developing existing customer relationships. 

Duties and Responsibilities 

  • Deliver profitable new sales and renewals on a regular basis. 
  • Manage the sales process from initial opportunity through securing of the client purchase order, and monitor the implementation to ensure successful service delivery 
  • Develop and execute against a comprehensive strategic account plan
  • Regularly contact existing key accounts to ensure we are continuing to bring value and renew software subscriptions.  
  • Upsell and crosssell to maximize client value.  
  • Work with the pre-sales team to demonstrate and present solution propositions to prospects and decision-making teams. 
  • Map solution capabilities to business requirements through a professional and ethical business approach 
  • Successfully navigate through a professional solution selling process 
  • Develop and maintain a high level of understanding of ENow’s value proposition and present these in context to the client’s requirement 
  • Engage constructively with the marketing department to develop strategic campaign plans to generate new business opportunities 
  • Produce high quality, sound quotations / proposals, adhering to company procedures and standards  
  • Reliably forecast sales revenue based on knowledge of the client’s needs and purchasing process. 
  • Be responsible for managing and networking with various channel partners/relationships 
  • Daily management of the accounts and keeping the CRM up to date  


  • Minimum of five years in a related technology field in software sales  
  • Experience in small to medium SW technology solutions a strong plus 
  • Strong verbal and written communication skills are a requirements  
  • Regular travel will be required 
  • Strong interpersonal skills 
  • Familiarly of Dynamic CRM is a plus  
  • Ability to travel 25% of each month.


Customer Success Representative

About The Position

We are looking for self-motivated, enthusiastic, and driven individual to join our rapidly growing sales team as a Client Success Representative. In this role, you will be responsible for supporting and renewing a subset of our client base. Additional duties may include supporting the Enterprise Sales Team by responding to all inbound leads and qualifying and distributing accordingly.

Our Ideal Candidate

  • Has great interpersonal skills –We’re looking for someone with high emotional intelligence (EQ). As a customer success representative, you will be responsible for building relationships with our customers. It’s your job to gauge customer satisfaction and address their concerns in order to improve customer retention rates.
  • Is a great listener – Of course communication skills and the ability to convey ENow’s value proposition is important, however so is listening.  The ability to listen attentively, convey understanding, and follow through on agreements are pertinent to success in this role.  
  • Has a will to win – We’re a fast-paced company, we make decisions and we drive. While our team is available should you need help, no one is able to hold your hand through daily tasks. This requires you to get creative with problem solving and navigating accounts.


  • Directly contribute to revenue via client retention
  • Qualify inbound leads
  • Convert marketing--qualified leads to sales-qualified leads
  • Lead routing & coordination


  • 1+ years of sales/account management experience
  • Demonstrated understanding of the Information Technology industry
  • Effective oral & written communicator
  • Highly organized with ability to handle multiple job functions
  • Ability to keep people and teams working together with effective communication


About The Company

ENow is a privately held, self-funded, and profitable company that provides application performance and end-user experience monitoring for the Microsoft cloud and on-premise technologies. We are the proud makers of award-winning systems management software used in over 120 countries by companies like Facebook, NYSE, Wendy’s, NBA, Volkswagen, and many others. In 2016, ENow was recognized by Deloitte as one of the fastest-growing private companies in the U.S.

If you’re impressed with ENow’s client list, you’ll be even more impressed with the company’s culture! Located in Irvine, CA at one of the city’s newest and most elite office buildings, you will have onsite gym access, luxury amenities, walking distance to the Irvine Spectrum, and much more. Not only is the building great, but our diverse team is the best! Expect to find the team taking a break in the game room, playing Xbox, engaging in a friendly game of ping-pong, or playing with drones! It doesn’t end there, ENow likes to reward our employee’s success through regular, on and off-site celebrations!

If you want to work for a fun and award-winning company, ENow is the place for you!

ENow benefits include:

  • Paid time off
  • Paid Holidays
  • Medical, Dental, Vision, Life Insurance
  • 401 (K)
  • Training and development opportunities


Feel like you might be a fit?