Microsoft customers often worry about the threat of a widespread and large outage. However, what they don’t realize is that they are getting beat up by an aggregate of smaller, less damaging but still annoying outages. There are a couple of deeper issues here that warrant a closer look in order to understand what the real risk is, and what you can do about it.
Microsoft Office 365 Monitoring - Service Outages
Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.
AmyKelly Petruzzella is a marketing executive who focuses on Microsoft Exchange, Office 365, and Active Directory trends, challenges, and business outcomes for enterprises. Over the years, AmyKelly regularly engages with Gartner industry analysts, and she has been recognized several times for Top 50 Microsoft Marketing Excellence. She is a frequent speaker and blogger and an industry veteran who advocates for women in technology.
Microsoft’s Office 365 has had a rough couple of months when it comes to service outages. While every outage is different, one thing remains constant – disruption to your organization.
Just think about the three most recent outages. Were you prepared? How were your first alerted? How did you respond? Were you able to calculate IT downtime and lost productivity among your end-users?