On August 31st at roughly ~4:30 pm UTC, Microsoft reported an issue with some users accessing Power Apps in Microsoft 365.
Many confirmed they were experience the issue and suggested an update may to be blame for the issues they were experiencing.
The Importance of 365 Monitoring
In a circumstance like this, it’s so important to have the proper monitoring in place that not only informs you when an outage occurs, but also helps you identify the root cause of the issue. When your organization has the right monitoring in place, it allows IT Pros to identify the exact issues that need to be remedied and mitigate the impact your company’s users experience. When an outage occurs and it becomes apparent that an issue is not a Microsoft issue, it’s critical for IT Pros to be able to identify this quickly and potentially even be able to avoid any organization impact at all.
Office 365 Monitoring with ENow
When an outage happens, it’s important for your organization to be equipped with the right tools to manage it and avoid any major impact you might otherwise face. This is why it’s so important to have Office 365 monitoring. When you have the right monitoring, it lets IT Pros better prepare when an outage occurs.
That’s where ENow’s Office 365 Monitoring and Reporting Solution comes in. It’s designed in a way that assists not only IT Pros, but the users within your organization too. This solution identifies the exact services affected by an outage and leaves a breadcrumb trail to identify the root cause of the outage. Enow’s solution helps IT Pros to monitor your organization's whole environment in one place.
ENow’s remote probes give IT Pros the full picture of services, as well as subsets of services that an outage is affecting. Without the proper solution, this information isn’t available to your organizations and makes identifying all of the issues that need to be addressed during an outage that much harder. IT Pros are also able to monitor the status of multiple services through end user experience monitoring probes that cover a range of Office 365 apps and cloud-based collaboration systems like OneDrive, Zoom and Saleforce.
Lastly, the ENow Dashboard consolidates all outage information into one location which eliminates the need to frantically refresh Twitter and check the Service Health Dashboard for answers.