You may have heard a few terms referencing Microsoft 365 platform success before, such as consumption, activation, usage, uptake and adoption. They may seem clear enough and are certainly buzz words being thrown around the last couple of years, but it’s not necessarily straight forward. It is important to know the lingo and ensure your focus is on the right area or data when it comes to your implementation and your longer-term Microsoft journey.
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My passions are Microsoft Office 365, organization change strategy and user experience. It’s been my core focus for 8+ years helping organizations plan for, implement, and adopt the technology. I have spent over 14 years combining my Psychology degree, Prince2/ITIL accreditation and Agile experience to drive project success. I focus on the Change Management Strategy across an Office 365 implementation and ongoing roadmap, establishing readiness and redesigned ways of working. At the center of all my work is the impact and experience of people, along with the bigger picture and value of Office 365 for an organization. My consulting roles have a major engagement element, whether leading the technical delivery, or consulting solely on change strategy and user experience, managing delivery and also leading key conversations and being a leader in those challenging times.