Office 365 Monitoring: Microsoft 365 Services Outage June 30, 2020
On June 30th, 2020 at ~12:00 pm UTC, Microsoft reported that they were investigating an issue where many users in Germany were unable to access multiple Microsoft 365 services.
Shortly after, around ~12:45 pm UTC, Microsoft reported that they had determined that the Microsoft 365 service was healthy and that the issue was caused by a third-party local internet service provider.
The Importance of Office 365 Monitoring
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.