Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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Microsoft Teams

Microsoft Teams Service Issue listing image

Microsoft 365 Monitoring: Teams Service Incident (April 28, 2022)

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ENow Software

On April 28, 2022, at ~10:04 AM EST, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users were unable to make or receive calls using Microsoft Teams.

For IT pros or system admins with Microsoft admin center access, the incident number to reference the issue was TM365276.  This service incident comes 1 day after a minor service incident involving Microsoft Sway.

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Microsoft Services incident

SharePoint OneDrive Teams Service Incident (April 18, 2022)

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ENow Software

On April 18th, 2022, at ~7:07 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users were unable to open files in SharePoint Online, OneDrive, and Teams.

For IT professionals and system admins with Microsoft admin center access, the issue #'s were SP360511, OD360523, and TM360526.

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Microsoft Teams service incident listing image

Office 365 Monitoring: Planner Tasks Teams Issue (Feb. 21, 2022)

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ENow Software

On February 21, 2022, at ~03:58 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident impacting Microsoft Planner, Tasks, and Teams.

Initially, Microsoft provided little information as to how users were being impacted, and little information as to the geo regions impacted.  For system admins and IT professionals with Microsoft Admin Center access, the incident reference numbers were PL334860 and TM334862.

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Microsoft Teams Services Incident

Office 365 Monitoring: Microsoft Teams Images Issue (Nov. 22, 2021)

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ENow Software

On November 22, 2021, at ~7:44 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users were unable to load images in Microsoft Teams chats or channels.

For IT professionals and system admins with Microsoft admin center access, the initial issue # was TM299667.

Twitter followers responded shortly and gave some indication that the matter involved more than just image loading with Teams chat.  Some Twitter followers also responded and stated that the image loading issue had been an issue for several days, notwithstanding the message Microsoft tweeted this morning (November 22)  indicating that the issue was a "new" issue.

Approximately 30 minutes after their first message, Microsoft followed up with a second message giving no further indication as to what the precise issues and impacts were, and no indication as to what the cause of the issue was.  Microsoft only stated that a fix had been applied to remediate impact.  Microsoft also provided a second issue #, LY299673, for IT professionals to reference in the admin center.

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