On Monday June 15 at ~12:00am UTC, Microsoft reported a Microsoft 365 services outage.
Microsoft 365 status reported that some users may be experiencing issues when attempting to access Microsoft 365 services in the Oceana region and stated that more information could be found in the admin portal.
Upon attempting to login to Microsoft 365 services, many received this error message.
Many began expressing frustrations due to the fact that they were unable to access that admin portal to get more information. While others expressed their frustration with being locked out of everything as well as the high number of recent outages Microsoft users have had to deal with.
Finally, at ~2:00am Microsoft reported that they had redistributed traffic in the affected infrastructure and confirmed that service had been restored.
The Importance of Office 365 Monitoring
The number of Microsoft 365 outages has increased dramatically in recent months with so many users working remote. The is why it’s now more important than ever to have the right office 365 Monitoring in place. Especially with an outage like this where little to no information is available due to the admin center being down. When you don’t have the proper systems in place, you and your users are left in the dark refreshing twitter hoping to find answers.
Office 365 Monitoring with ENow
When an outage does happen, it’s important your organization is equipped with the right tools to manage that outage and avoid major impact. That’s where the right Office 365 monitoring comes in, having the proper monitoring allows IT Pros to better prepare.
ENow’s Office 365 Monitoring and Reporting Solution is designed to be accessible not only for IT Pros but for end users as well. ENow’s solution identifies the exact services that are being affected during an outage in addition, it leads IT Pros to the root cause of an outage allowing them to mitigate the impact of the outage and reach a resolution efficiently and effectively.
ENow’s remote probes provide a full picture of all services and subsets of services that an outage is impacting and allows IT Pros to address issues much faster. IT Pros can monitor that status of multiple services through end user experience monitoring probes that can cover a range of Office 365 apps as well as other cloud-based services.
Finally, the ENow Dashboard provides users and IT Pros with all outage related information in one place. This is especially useful when outages like this occur that can limit if not completely block access to the admin center.