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SKYPE FOR BUSINESS MONITORING AND REPORTING

Keep your business communication up and running with Uniscope, our powerful monitoring and reporting solution for Skype for Business and Lync Server.

overview of Uniscope

Uniscope helps make your life easier by giving you:

ADVANCED MONITORING

Uniscope empowers you by gathering critical metrics to help you understand Skype performance and usage so you can proactively manage your deployment to prevent costly outages.

WEATHER RADAR

Uniscope’s OneLook Dashboard view gives you at a glance status checks backed by deep detail on key components.

SYNTHETIC TRANSACTIONS

Uniscope uses synthetic transactions to proactively test the core components of your Skype deployment including Front End, Web Conferencing, and Mediation servers, end user connectivity, PSTN access, and address book downloads.

DEEP ANALYTICS

Uniscope helps you understand where and how users are using your Skype system to pinpoint resource requirements and helps control costs.

Skype for business monitoring

Use Uniscope as your Skype for Business monitoring tool.

Improve system uptime

Real-time monitoring of all key Skype components, including Front End, Web Conferencing, and Mediation servers, end user connectivity, PSTN access, and address book downloads.

INtuitive and easy

Uniscope features the award-winning OneLook dashboard, giving you an intuitive, easy-to-use display of the state of all vital Skype components so you can quickly identify issues before they become outages.

SET THRESHOLDS. RECEIVE ALERTS. SOLVE PROBLEMS.

With Uniscope, you can set individual server thresholds to meet the unique needs of your environment and automatically receive alerts when a component’s performance, status, or resource usage exceeds the thresholds. Let Uniscope alert you when things start to go wrong and you can focus on other things when your environment is running smoothly.

Uniscope delivers comprehensive monitoring on all the key components in your environment. Here are our key areas Uniscope monitors:

Network

Internal DNS record verification
Active directory connectivity validation
Skype certificates monitoring and alerting
Internal Skype server port status verification
Audio/video conference monitoring

Voice

Gateway connectivity validation
Mediation server monitoring
Critical event monitoring and alerting
Inbound peer to peer call test
Outbound call test of additional services

Internal Services

Front end monitoring: pool status, event log, and performance counters
Instant messaging and address book download functionality validation
User authentication validation
Backend database status

Global Settings

Simple URL Verification
Central management database and server status

Open up the hood on your Skype servers... and go beyond generic monitoring.

skype for business reporting

Uniscope’s advanced reporting provides both the real-time data and historical trending you need to optimize system performance.

optimize servers

Optimize the performance and availability of your Skype servers so that your team can improve service levels, plan for the future, and get clear visibility into your company's Skype infrastructure.

Track usage and utilization

Gain insight into which Skype features are being used most in your organization and use this information to plan for future needs.

Rich, customizable reports show you how your systems are being used, when, and by whom so you can budget and design to meet your users' needs.

intuitive and easy

Uniscope provides an intuitive and easy to use award winning dashboard that displays all vital components of Skype which enables administrator to quickly identify issues before they become outages.

Skype for business reporting

Uniscope contains over 60 of the most commonly-requested reports, plus the ability to customize the built-in reports or create new ones.

User Activity Reports

IM Activity
Top 20 IM and voice users
Voice, video, and file transfer activity
User activity by modality

Conferencing Reports

Conference activity
Dial-in conference
Conference status
Top 20 conferencing users

General Reports

User registration
Skype users
Failures

Voice Reports

Call detail and gateway
Media quality
Device
Failed calls

Server reports

Session distribution
Server performance
Skype infrastructure

System Requirements

Windows Server:

2008 - 2016

Microsoft Lync Server:

2010, 2013, and Skype for Business 2015

Resources:

Disk Space 500 MB,
Memory 4 GB

Additional Software:

Microsoft .NET Framework

3.5 or later

IIS

7.5 or later

SQL Server optional

2008 or later

Internet Explorer

8.0 or greater