How to reconfigure Outlook on Android to use Modern Authentication
Edward van Biljon
Android OS – Changing from basic auth to modern auth connectivity on your Android mobile device. (To learn more about changing on iPhone, click here)
For those of you using Android devices, you'll need some reconfiguration when Microsoft switches from basic authentication to modern authentication. When moving to modern authentication you can also start using multi-factor authentication. However, this is fully optional and not mandatory.
Just like the iPhone, you can use a native mail client or you can use the Outlook for Android Client. The ‘problem’ however is that each mobile device vendor has its own flavor of Android with its own mail client. Other than that, there are many, many software developers that have put their own mail client in the Google Play store, so the choice of mail clients is overwhelming. Therefore, we cannot give a common guideline for native mail clients when it comes to basic authentication and modern authentication, other than to recreate your mail account.
Another, and recommended option, is to move from a native mail client to the Outlook for Android client. Outlook for Android has been supporting modern authentication for a long time, so if you are already using Outlook for Android, you should be fine.
To move from a native mail client for Outlook for Android, you must remove the account from you native mail client, install Outlook for Android and configure it accordingly. This is outlined in the steps below.
This step requires that you launch the Settings App in Android OS.
Scroll down in Settings until you see the Accounts option as highlighted below and tap on that to open the settings. Please take note that the wording might be different for each Android version such as Android version 8,9,10,11 and 12.
On the next window/page, you will be presented with several options, we are interested in the Accounts option as highlighted in the Figure above. Tap on Accounts to go to the next window which will show you all your accounts:
Tap on the account you want to remove; it will show you the sync information. At the top you may have a “MORE” button or 3 dots, click on this and select “REMOVE ACCOUNT”.
Open the Android Play Store and search for Microsoft Outlook as shown in the Figure below. The Microsoft Outlook App will show in the list and you will have a button to Install/Get the App.
Click GET (the screenshot shows Open as it is already installed) and if you have your device setup to enter credentials for the Android OS Play Store, please enter them. Take note the application is Free to install.
On your Android OS device, tap on the Microsoft Outlook Icon . The first launch will look like adding an additional account as shown in the figure below:
Tap on “Add Account” once you have entered in the email address and follow the prompts to have the account setup.
If you are already using the Microsoft Outlook App, you can easily add an additional account. To do this, tap on the home icon in the top left corner.
Under the home icon, a Window will show your current accounts added to Microsoft Outlook and at the bottom you will have the Office 365 Logo with a + button to add a new account as shown in the Figure below, tap on this button.
When you click on the Office 365 button, you will be presented with a window that shows suggested accounts you can add, tap the Skip button to proceed and you will be presented with the window to enter in your email address as shown in the figure below:
Tap on “Add Account” once you have entered in the email address and follow the prompts to have the account setup. When you are finished, the Microsoft Outlook App will start downloading your email.
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Edward van Biljon
Collaboration Pro is my contribution to the community, sharing of knowledge and articles relating to Exchange, Lync, Web Application Proxy (WAP) and Active directory Federation Services (ADFS).
Exchange and Lync roles are one of the most important in an organization and as an IT person in the collaboration space you need to be able to provide that end-to-end support.
My goal is to share my knowledge and experience with you to assist you with your role in your organization.
More about Ed..
I started working in the IT industry from 2001 in the networking space and worked my way up to the collaboration space. I am certified in alot of areas like SQL, SCOM, SCCM, DPM etc. but my core focus is Exchange and Lync and now the new Skype for Business Server. I also started with the WAP and ADFS technologies.
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