Office 365 Monitoring: Admin Center Outage September 30, 2020
On September 30th at roughly ~5:00 pm UTC, Microsoft reported an issue where users may be experiencing issues when attempting to access the Microsoft 365 admin center.
Many quickly began to confirm that they were experiencing the issue and express their frustration with the variety of Microsoft 365 services happening this week.
Finally at 8:00 pm, Microsoft reported that they had completed their investigation and that there was no wide-scoped issue with the Microsoft admin portal and to file a ticket with support if your organization is experiencing issues.
The Importance of Office 365 Monitoring
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.