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Office 365 Monitoring: Microsoft Teams Outage February 4, 2021

On February 4, 2021  at ~4:30 pm UTC, Microsoft reported an issue that was causing some users in North America to experience issues when attempting to join meetings in Microsoft Teams. 

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Many users took to Twitter to express their frustration with the lack of information available in the Service Health Dashboard and the multiple issues that have taken place in the past week or so. 

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Shortly after, Microsoft reported that they had identified a drop in availability for the service that facilitates meeting join functionality and they were reviewing monitoring telemetry to identify the cause of the issue.  

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Finally, at 6:00 am UTC, Microsoft reported that they had rebalanced user requests and confirmed that impact had been remediated.

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The Importance of 365 Monitoring

It’s crucial for not only IT Pros, but users too, to be able to understand exactly how an outage is affecting your organization. That’s where Office 365 monitoring comes in! With the right monitoring, IT Pros can identify the specific issues your organization can expect to face during an outage and help mitigate those issues.

ENow’s Office 365 Monitoring and Reporting Solution is designed in a way that allows IT Pros to pinpoint the exact services effected as well as the root cause of the issues your organization is experiencing. It gives IT Pros the ability to monitor their organization’s entire environment in one place which makes identifying a problem fast and easy.

ENow’s remote probes allow IT Pros to obtain a full picture of all services and subsets of services affected during an outage. Additionally, the end user experience monitoring probes cover several Office 365 apps and other cloud-based collaboration services. 

ENow’s Office 365 Monitoring and Reporting Solution is designed in a way that allows IT Pros to pinpoint the exact services effected as well as the root cause of the issues your organization is experiencing. It gives IT Pros the ability to monitor their organization’s entire environment in one place which makes identifying a problem fast and easy.Finally, the ENow dashboard makes it quick and easy to gather all of the info IT Pros need on current outages in a quick and easy place. That means you don’t have to scramble through twitter and the Service Health Dashboard looking for answers!






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Tired of being left in the dark during service outages? Try ENow's Office 365 Monitoring solution.

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