Back to Blog

Office 365 Monitoring: Microsoft Outlook Client Outage July 9, 2020

Image of ENow Software
ENow Software
Outlook Outage banner

On July 9, 2020 at ~12:00 pm UTC Microsoft reported that they were investigating an issue where users in the UK are unable to access the Exchange Online service through the Outlook client.

IMG_1023

Shortly after, several UK users began expressing their frustration with the recent increase in the number of outages users have experienced all over the world. Some expressed frustrations recommending Microsoft services to their clients and others insisted that the they were still experiencing issues hours later.

IMG_1024


The Importance of Office 365 Monitoring

In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.

ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:

  • The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
  • A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.

Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!


Teams Outage banner

Office 365 Monitoring: Microsoft Teams Outage May 5th, 2020

Image of ENow Software
ENow Software

On May 5th, 2020, Microsoft 365 Status reported a Microsoft Teams outage in North America at ~...

Read more
Outlook Outage banner

Office 365 Monitoring: Microsoft Outlook Outage April 21, 2020

Image of ENow Software
ENow Software

On Tuesday April 21, 2020 at ~8:00am UTC, Microsoft reported that an issue with Outlook was...

Read more