Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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365 outages 02012023

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Outlook

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Office 365 Monitoring: Exchange Online and Outlook Outage 10/1/20

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ENow Software

On October 1st at roughly ~6:00 am UTC, Microsoft reported an issue where users were accessing their Exchange Online accounts via Outlook on the Web.

The initial investigation indicated that the issue was primarily affecting users based in India. However, Microsoft then reported that once additional data was collected from the affected infrastructure it was evident that the issue was affecting users worldwide.

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Office 365 Monitoring: Microsoft Outlook Client Outage July 9, 2020

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ENow Software

On July 9, 2020 at ~12:00 pm UTC Microsoft reported that they were investigating an issue where users in the UK are unable to access the Exchange Online service through the Outlook client.

Shortly after, several UK users began expressing their frustration with the recent increase in the number of outages users have experienced all over the world. Some expressed frustrations recommending Microsoft services to their clients and others insisted that the they were still experiencing issues hours later.

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Office 365 Monitoring: Microsoft Outlook Outage April 21, 2020

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ENow Software

On Tuesday April 21, 2020 at ~8:00am UTC, Microsoft reported that an issue with Outlook was delaying several users in Australia from sending mail for up to four hours.

Many Immediately began expressing their frustrations with the increased number of outages Office 365 users have recently been experiencing in the past month. While others reported that they were seeing issues go well beyond the 4 hours Microsoft reported.

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Office 365 Monitoring: Outlook Outage April 13, 2020

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ENow Software

On April 13th, 2020 at ~12:00am UTC, Microsoft reported that users in the Australia region could experience issues signing in or accessing Outlook.com.

Some users reported experiencing issues with other Microsoft services including Microsoft Teams. While others expressed frustrations with issues they’d been experiencing throughout the week and reported on the issues they were currently experiencing.

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