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Office 365 Monitoring: Microsoft Teams Outage June 19, 2020

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ENow Software
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On June 19th, 2020 at ~7:00am UTC, Microsoft reported that they were investigating an issue where users in Japan and the APAC region were unable to access the Microsoft Teams service through desktop client.


Roughly an hour later at ~8:30 am UTC, Microsoft reported that the issue had been mitigated and that access had been restored through Japan and APAC.


The Importance of Office 365 Monitoring

In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.

ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:

  • The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
  • A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.

Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!

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