Back to Blog

Office 365 Monitoring: Teams Outage October 7, 2020

Image of ENow Software
ENow Software
Teams Outage banner

On October 7, 2020 at ~8:00 pm UTC, Microsoft reported an issue that was preventing users from accessing Microsoft Teams.

Over the next few hours, Microsoft reported that a recent change may have caused the impact to multiple Microsoft 365 services and that they had reverted the change and services were recovering.

IMG_3241

Finally, at ~11:30 pm UTC, Microsoft reported that the issue had been resolved and service had been restored.

IMG_3242


The Importance of Office 365 Monitoring

In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.

ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:

  • The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
  • A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.

Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!


Microsoft Outage banner

Office 365 Monitoring: Microsoft 365 Admin Center Outage 10/7/ 2020

Image of ENow Software
ENow Software

On October 7th at roughly ~4:00 pm UTC, Microsoft reported an outage that was preventing a...

Read more
SharePoint Outage banner

Office 365 Monitoring: SharePoint Online/OneDrive Outage Jan. 12, 2021

Image of ENow Software
ENow Software

On January 12, 2021 at ~4:45 pm UTC, Microsoft reported an issue with SharePoint and OneDrive for...

Read more