Back to Blog

Office 365 Monitoring: Microsoft 365 Services Outage April 8, 2021

Image of ENow Software
ENow Software
Microsoft 365 Outage banner

On April 8, 2021 at ~8:15 pm UTC, Microsoft reported an issue that was preventing users in LATAM from accessing Microsoft 365 services and features. 

DC572FE1-9EB8-46F7-8AA9-89D1432DB98C


Many users took Twitter to share their frustration with the recent stream of outages including a few major outages in recent weeks that left Microsoft 365 services down for hours. Some even joked about experiencing the feeling of deja vu.

6ADE1CFC-51D3-41BC-9EA5-44142DDBB6FA


Finally at ~9:00 pm UTC, they confirmed that their automated recovery systems had mitigated the issue and after a period of monitoring, confirmed services had been fully restored.

43567C5D-C5FE-4212-ADE7-66BCB9CB2F6D



The Importance of Office 365 Monitoring

In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.

ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:

  • The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
  • A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.

Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!


Microsoft 365 Outage banner

Office 365 Monitoring: Microsoft 365 Services Outage June 15, 2020

Image of ENow Software
ENow Software

On Monday June 15 at ~12:00am UTC, Microsoft reported a Microsoft 365 services outage.

Microsoft...

Read more
Microsoft 365 Outage banner

Office 365 Monitoring: Microsoft 365 Services Outage April 1, 2021

Image of ENow Software
ENow Software

On April 1, 2021 at ~10:43 pm UTC, Microsoft reported an issue that was preventing users from...

Read more