Office 365 Monitoring: Microsoft 365 Services Outage February 1, 2021
On February 1, 2021, at ~6:00 pm UTC, Microsoft reported an issue that was causing some users to experience delays when attempting to access Microsoft 365 services.
Many users confirmed they were experiencing this issue throughout the U.S. with what appeared to be a heavy impact in the California region.
Microsoft reported that the impact related to this issue had been largely mitigated by 7:00 pm UTC and informed users that a networking problem had contributed to the impact.
The Importance of Office 365 Monitoring
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.