Office 365 Monitoring: Teams Outage February 12, 2021
On February 12, 2021 at ~1:30 am UTC, Microsoft reported an issue that was preventing users from accessing Microsoft Teams.
Shortly after, Microsoft then reported that they were currently investigating a potential networking issue that may be causing various issues.
Many users quickly took to Twitter to confirm they were experiencing issues with Microsoft Teams as well as other Microsoft 365 services.
At ~5:00 am UTC, Microsoft reported that they were performing targeted mitigation actions and were seeing incremental relief. Soon after, they reported that after extended monitoring that could confirm the issue had been resolved
The Importance of Office 365 Monitoring
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.