M365 - Microsoft Teams Center

In early November, I sat down with Tom Arbuthnot and Jay Gundotra for an in-depth discussion around Microsoft Teams call quality issues. You can see the full recording here, but I wanted to share some key points below:

Shared channels are here, and they’re awesome!

So, we’re back to look at what other mistakes Microsoft Teams administrators make when it comes to the platform. It’s as if I’ve never read Dale Carnegie’s “How to Win Friends and Influence People”.

Putting aside the clickbait-y title (which I created, so lay the blame at my feet), there are a number of mistakes I see Microsoft Teams administrators make on a regular basis.

Microsoft Teams is the darling of the Microsoft 365 suite, with pretty much every app in the ecosystem pushing for their share of user real estate.

With the COVID-19 situation impacting the world in 2020, many, if not all, learning institutes are turning to remote learning and some schools and education institutes are leveraging tools such as Microsoft Teams.

In Part 1 of this series, we covered the basics of the Collaboration choices available in Office 365. Before you say it, I know I didn’t include SharePoint Online in Part 1, and I won’t cover it in Part 2 either. Although Microsoft lists it as a collaboration tool, I don’t really agree. I see SharePoint Online as a method or landscape to store data that has rich features for document management, such as versioning, views, check in/out, etc. For me, collaboration requires more than document management. I know many of you reading this will disagree with me, and that is okay. If it works for you, then use it!

More than likely, you are an email admin, with deep experience in Exchange. Maybe you have recently migrated to Exchange Online, and are thinking “Hey, I know how to collaborate in Exchange, so what’s the big fuss about.” Let review where we have been and where Office 365 is headed.