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With remote and hybrid-work here to stay, Microsoft Teams has become the dominant communication platform in the world. And for IT professionals, this presents several challenges for supporting such a broad Microsoft Teams usage. A notable challenge centers around Microsoft Teams call quality. Why can't every call in Microsoft Teams be a good call?
Microsoft Teams is a powerful collaboration tool that allows teams to communicate and work together in real-time. However, to ensure that your organization is using the platform effectively and efficiently, it's important to monitor and report on its performance and usage. Here are a few ways to monitor Microsoft Teams:
Lately I have been approached by a fair number of customers (both small as well as large Organizations) complaining about not so obvious and very confusing behavior between Skype for Business and Microsoft Teams. Those Organizations are already using Skype for Business (mainly On-Premises for their Enterprise Voice solution) and have started trials or pilots for Microsoft Teams.