Part 2: How to triage and prepare for business continuity
In a cloud world outages are bound to happen. It's Murphy's law, "What can go wrong, will go wrong." While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience.
- Identify the scope of impact
- Properly communicating with end-users and management
- Restoring workplace productivity
Michael Van Horenbeeck (MVP) and Jay Gundotra (ENow Technical Founder) will discuss actionable insights to ensure your organization is prepared for the next outage in this free webinar recording.