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Office 365 Monitoring: Admin Center Outage October 14, 2020

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ENow Software
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On October 4th at roughly ~5:30 pm UTC, Microsoft reported an issue that was causing delays and intermittent access to the admin center.

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Many users took to Twitter to confirm they were experiencing the issue and expressed frustration with the recent string of outages in the past few weeks.

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At 5:45 pm UTC Microsoft reported that they had identified the source of the issue and were routing connections to alternate infrastructure to remediate impact.

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Finally roughly an hour later, Microsoft reported that they had connected the service to an alternate infrastructure and have validated that service has been restored.

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The Importance of Office 365 Monitoring

In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.

ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:

  • The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
  • A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.

Identify the scope of Office 365 service outage impacts and restore workplace productivity with ENow’s Office 365 Monitoring and Reporting solution. Access your free 14-day trial today!


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