On June 21, 2022, at ~7:54 AM EST, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue where users from the India region are unable to connect to some Microsoft 365 services.
For IT pros or system admins with Microsoft admin center access, the incident number for further details is SI MO400684 in the admin center.
We’re investigating an issue where users from the India region are unable to connect to some Microsoft 365 services. More details are available in your admin center under the SI MO400684.
A couple hours later, Microsoft alerted users that the issue was resolved:
We've identified a network issue which resulted in impact and after a period of extended monitoring we've confirmed that the issue is now resolved. More information is available in your admin center under MO400684.
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
The ability to monitor networks and entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.