Exchange Center

ENow Software's Exchange blog built by Microsoft MVPs for IT/Sys Admins.

Posts by

Andrew Higginbotham

I work for Dell as a Principal Engineer in the Global Support & Deployment organization; serving as a senior point of escalation for Microsoft technologies to Dell's ProSupport & Consulting Services customers. My specialties are Exchange, Office 365, & Directory Services; while also being responsible for internal training development/delivery & managing various projects. I'm a Microsoft Certified Master in Exchange 2010 & a Microsoft Certified Solutions Master in Exchange 2013. I enjoy getting to work with a wide variety of customers, as it allows me to assist in resolving the various complexities & challenges they encounter. I try to use that experience to help others by blogging at Exchangemaster.wordpress.com with a few of my fellow MCM's at Dell. I also co-founded an Exchange Server community on Reddit (Reddit.com/r/ExchangeServer) where I answer questions on the product & help lead discussion around Exchange/Office 365. You'll also find me blogging about various other topics at ashdrewness.wordpress.com. I'm also the co-author of the Exchange Server Troubleshooting Companion (http://exchangeserverpro.com/ebooks/exchange-server-troubleshooting-companion/) I enjoy spending time with my lovely wife Lindsay, am a Texas Longhorns/Houston Texans fan, & try to sneak out onto a golf course every chance I get.

exchange support

Top Support Issues for Exchange 2013/2016

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Andrew Higginbotham

This time next year we’ll (hopefully) be in the midst of project planning for the newly released Exchange Server 2019. After a scheduled late-2018 release, many organizations will be looking to learn, test, deploy, and administer the new on-premises Exchange version after returning from their holiday break. As someone who works in the Exchange Support and Consulting world, this (Jan 2017) is actually a relatively slow period for us. Exchange 2016 has been released for a couple years, its bugs and quirks mitigated, and the rush of early adopter migrations have passed; leaving only the steady flow of migration and deployment work driven by company financial scheduling rather than the Exchange product release cycle.

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Office 365, The Last Seven Years, and the Future of Exchange

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Andrew Higginbotham

At a recent Exchange MVP panel discussion at Ignite 2017, a question came up that I’ve been asked at previous panels. The spirit of these questions were around the future of Exchange Server On-Premises in relation to Office 365. Will there be another on-premises Exchange Server version? If so, how will its features stack up against Exchange Online? What role will Exchange Administrators play in the coming years? I wanted to share my thoughts and experiences on this topic, as it appears to be one keeping many Exchange Server Administrators and Consultants up at night.

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Alternative Architecture for Exchange On-Premises (Virtualization)

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Andrew Higginbotham

In my previous article in this series, we discussed Exchange “Alternative Architecture” options for medium-to-large businesses. We specifically covered common storage design options and which were ideal to design the best solution for a customer that has decided to remain on-premises and chosen to not follow the Preferred Architecture. To reiterate, I’m a big fan of Office 365 and the Preferred Architecture but I understand many customers will not follow either of these two routes. Therefore, if they deviate from either of these options they should at least follow the recommended guidance that can increase the uptime and better the performance of their solution.

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Alternative Architecture for Exchange On-Premises (Medium to Large Environments)

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Andrew Higginbotham

In my first article in this series, I discussed Alternative Architecture options for Small Businesses who choose to stay on-premises. My intent was to ensure that if a business chose to remain on-premises but did not wish to implement Microsoft’s Preferred Architecture for Exchange, they would at least deploy in a way that will reduce complexity and increase uptime of the solution. While the first article focused on options for small businesses, this article will begin to discuss common deployment options seen in medium to large environments. We’ll focus on popular storage technologies found in this space; RAID and advanced storage solutions (SAN/NAS/Hyper converged). As the type of architecture found in this space is so varied, we’ll focus more on sound design principles and best practices.

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CPU Contention and Exchange Virtual Machines

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Andrew Higginbotham

Overview

Virtualization has been around for a while now and its best practices are well known amongst virtualization experts. Unfortunately, as I’ve seen with many different customers, some guidance isn’t followed or taken as seriously as it should. This can be the case when someone who isn’t a virtualization specialist (maybe an Exchange admin or an IT generalist) is tasked with managing a virtual infrastructure.
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Mailbox Storage Cloud

Tracking Down Overactive Mailboxes with Get-StoreUsageStatistics

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Andrew Higginbotham

Overview

Often times I’ll find myself writing a blog post because the topic recently became relevant due to customer need. Other times I spend hours banging my head against the keyboard trying to resolve an issue and would like to keep others from going through the same ordeal.

In this particular case, I found myself thinking of this fall’s release of Apple iOS 8 & some of the traditional unexpected consequences that arose when used to connect to Exchange via ActiveSync.

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