Lately I have been approached by a fair number of customers (both small as well as large Organizations) complaining about not so obvious and very confusing behavior between Skype for Business and Microsoft Teams. Those Organizations are already using Skype for Business (mainly On-Premises for their Enterprise Voice solution) and have started trials or pilots for Microsoft Teams.
M365 - Microsoft Teams Center
ENow Software's Microsoft Teams blog built by Microsoft MVPs for IT/Sys Admins.
Teams Reporting: Mastering Microsoft Teams with PowerShell
There is no denying that as IT Pros we are writing more ‘code’ than ever before. I like to think of this an an evolution – If you cast your mind back 13 years to 2007 when PowerShell first made an appearance, many of us were just coming to terms with using single cmdlets to perform tasks instead of clicking GUI buttons. Over time, cmdlets became one-liners which in turn led to PowerShell scripts all the while helping us automate repetitive tasks in a predictable manner with orchestrated runbooks being a lot more commonplace today
For many people who are moving to Microsoft Teams for Enterprise Voice, a major component that needs to be addressed is Call Queues. Other PBX systems might call these Hunt Groups. No matter what you call them, a Call Queue is just an ordered way to handle call routing to a group of users and is a critical component of Microsoft Teams reporting.
Why your approach to Teams governance is wrong
Yes, you read that right. The title is not a question or suggestion, but a statement of fact.
Right now, you must be thinking I have some serious chutzpah to make such a statement, and you’d be correct – but that chutzpah is built on real-world experience working with organizations of all sizes and industries.
Microsoft Teams for Education
With the COVID-19 situation impacting the world in 2020, many, if not all, learning institutes are turning to remote learning and some schools and education institutes are leveraging tools such as Microsoft Teams.
Hello from the bunker! I assume most of you will be reading this blog post from my future, and hopefully the world has returned to something closer to “normal”. By normal, I mean there isn’t a pandemic going on and people can leave their houses. As I write this blog post, I am about a month into the COVID-19 pandemic of 2020 and I haven’t left my house except for trips to the grocery store for what feels like about 20 years.
With the current pandemic of COVID-19, many people are working outside of their normal office and are needing to stay connected to co-workers. For a lot of organizations, this means they are using Microsoft Teams. Some organizations have been using Microsoft Teams for a while and some very abruptly started their journey.
As the year comes to an end we commonly look back and reflect on the good things that have happened to us. I thought it would be a good time to look back on Microsoft Teams and re-cap some of the great features that have come to the platform this year. This list was put together based on either my value of an item’s importance and/or what I've heard from the community (through social media, talking to people at user groups, etc.). If you think I've missed something, please feel free to add to the discussion on Twitter.
One of the concerns many companies have when they start looking at Microsoft Teams reporting is how to control the creation of new Teams. The more Teams that are created, the more administrative overhead is needed. By having lots of Teams, it can be hard for end-users to find the right Team to contribute to and IT Pro’s are stuck having to filter through the Teams to find the one they need to support.