On November 3, 2022, at ~12:16 PM ET, Microsoft communicated via tweet (@MSFT365status) that they identified an issue within their backend infrastructure that could be causing downstream impact to multiple services across Microsoft.
For IT professionals and system admins with Microsoft admin center access, the issue numbers are MO455301.
We’ve identified an issue within our backend infrastructure that could be causing downstream impact to multiple services across Microsoft. Additional information can be found within the Microsoft 365 admin center under MO455301.
We've determined that a networking issue resulted in users being unable to access various M365 services. We rerouted the affected traffic to healthy infrastructure to mitigate the impact. Further information can be found within the Microsoft 365 admin center under MO455301.
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
The ability to monitor networks and entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.