Office 365 Monitoring: Microsoft SharePoint Online Outage March 31
On March 31, 2020 at ~5:00am, Microsoft reported an issue with SharePoint Online performance that was affecting users in APAC, Japan, and Australia.
Soon after they reported that they had discovered a throttling rule that was being incorrectly applied to users, and they were working to disable it to mitigate impact.
Many users immediately started to express their frustrations asking when the issue would be resolved.
Finally, at 3:00pm UTC, Microsoft reported that the impact involving this issue had been resolved.
The Importance of Office 365 Monitoring
In a cloud-world, outages are bound to happen. While Microsoft is responsible for restoring service during outages, IT needs to take ownership of their environment and user experience. It is crucial to have greater visibility into business impacts during a service outage the moment it happens.
ENow’s Office 365 Monitoring and Reporting solution enables IT Pros to pinpoint the exact services effected and root cause of the issues an organization is experiencing during a service outage by providing:
The ability to monitor entire environments in one place with ENow’s OneLook dashboard which makes identifying a problem fast and easy without having to scramble through Twitter and the Service Health Dashboard looking for answers.
A full picture of all services and subset of services affected during an outage with ENow’s remote probes which covers several Office 365 apps and other cloud-based collaboration services.