Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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Office 365 Monitoring: ISP Issues in Chile, SA (July 2, 2021)

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ENow Software

On July 2, 2021, at ~9:47 am UTC, Microsoft indicated that they were investigating an issue in which users were experiencing latency or were unable to access multiple Microsoft 365 services.

The incident number was MO266345.

At the time of the first report from Microsoft, the issue appeared to be limited to Chile, South America.  Some responses on social media suggested Microsoft Service disruptions in other geos, but the majority of initial indicators pinpointed the issue to Chile.

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Office 365 Monitoring: Power Apps Power Automate Outage (May 4, 2021)

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ENow Software

On May 4, 2021, at ~9:52 am UTC, Microsoft reported an unspecified issue with Power Apps and Power Automate. Twitter users responded confirming impacts to at least the North/South American geos.

Approximately an hour later, Microsoft was able to identify the issue (timeout errors within caching components) and a restart/reroute was being performed as the investigation continued.

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