Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

Microsoft SLA Problems

Microsoft SLA Problems: Detecting and Reporting Large and Small Outages

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AmyKelly Petruzzella

Microsoft customers often worry about the threat of a widespread and large outage. However, what they don’t realize is that they are getting beat up by an aggregate of smaller, less damaging but still annoying outages. There are a couple of deeper issues here that warrant a closer look in order to understand what the real risk is, and what you can do about it.

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Microsoft Outage

Office 365 Monitoring: Teams PSTN Calls Outage (Oct. 7, 2021)

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ENow Software

On October 7, 2021, at ~9:25 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which some users were unable to make or receive PSTN calls.

Microsoft also indicated in this first notification that Europe was the only known impacted geo. The incident number for IT pros with admin center access was TM289868. The last outage/service interruption that Microsoft communicated was just 3 days ago (October 4th).

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