Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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Microsoft 365 (5)

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Office 365 Monitoring: Exchange Online and Outlook Outage 10/1/20

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ENow Software

On October 1st at roughly ~6:00 am UTC, Microsoft reported an issue where users were accessing their Exchange Online accounts via Outlook on the Web.

The initial investigation indicated that the issue was primarily affecting users based in India. However, Microsoft then reported that once additional data was collected from the affected infrastructure it was evident that the issue was affecting users worldwide.

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Office 365 Monitoring: Exchange Online Outage September 29, 2020

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ENow Software

On September 29th at roughly ~2:15 pm UTC, Microsoft reported an issue where users may have been unable to connect to the Exchange Online service on their mobile devices.

Microsoft then reported that they had determined that corrective actions taken to address a previous issue had impacted Exchange ActiveSync and Microsoft was applying a fix to mitigate the impact.

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