Microsoft Office 365 Monitoring - Service Outages

On March 2, 2022, at ~05:32 pm UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident involving SharePoint Online and OneDrive for Business (and possibly other services).  Microsoft also clarified that the service incident was contained to customers in New Zealand.

For system admins and IT pros with Microsoft Admin Center access, Microsoft provided the following incident #: MO337921.

On February 25, 2022, at ~09:37 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident in which users were experiencing issues within the Health section of the Admin Center.

Initially, Microsoft provided no incident number, since system admins and IT professionals who may have been unable to access the Microsoft Admin Center would be unable to reference any incident number for further details.   Instead, Microsoft advised any users impacted to check status.office.com.

On February 24, 2022, at ~01:31 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident impacting Microsoft Forms.

For system admins and IT professionals with Microsoft Admin Center access, the incident reference number was FM335798. Where @MSFT365status was deficient with details, the Admin Center likely had more detailed information.

On February 21, 2022, at ~03:58 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating a service incident impacting Microsoft Planner, Tasks, and Teams.

On February 3, 2022, at ~04:36 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users (in Europe) were unable to access the Microsoft 365 admin portal.

Initially, Microsoft provided no incident # for users to reference, as any user experiencing issues may not have been able to access the admin portal to gather additional information. In its place, Microsoft was directing impacted users to access status.office.com for updated information as to the service incident.

On January 17, 2022, at ~02:06 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users were experiencing Exchange Online mailbox and calendar access issues.

For IT professionals and system admins with Microsoft admin center access, the incident # was EX315207.

On January 12, 2022, at ~01:49 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users in the UAE were experiencing mailbox access issues.

For IT professionals and system admins with Microsoft admin center access, Microsoft provided three issue #'s: EX313705, EX313731 and MO313750.

On January 4, 2022, at ~11:42 am UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating several issues involving users unable to access Planner and/or users unable to create and manage tasks in Microsoft Teams.

If you are an IT pro with Microsoft Admin Center access, the incident #'s were TM311556 and PL311494.

On December 15, 2021, at ~8:48 pm UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which users were unable to access Outlook.

If you are an IT pro with Microsoft admin center access, the initial service incident # Microsoft disclosed was EX305722.

On December 2, 2021, at ~8:43 PM UTC, Microsoft communicated via tweet (@MSFT365status) that they were investigating an issue in which mobile devices were being flooded with Microsoft admin center notifications.  More importantly, they were also investigating reports that some system admins were experiencing delays or were unable to access the Microsoft admin center.