Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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Microsoft Teams (3)

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Office 365 Monitoring: Microsoft Teams Outage June 19, 2020

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ENow Software

On June 19th, 2020 at ~7:00am UTC, Microsoft reported that they were investigating an issue where users in Japan and the APAC region were unable to access the Microsoft Teams service through desktop client.

Roughly an hour later at ~8:30 am UTC, Microsoft reported that the issue had been mitigated and that access had been restored through Japan and APAC.

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Office 365 Monitoring: Microsoft Teams Outage May 6, 2020

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ENow Software

On May 6th, 2020, Microsoft reported an outage affecting users’ ability to join Microsoft Teams Live Events around ~ 2:00pm UTC.

At first, it was reported that only users in Europe and the UK were being affected. However, it soon became clear users were being affected all over, from Canada to Colombia, and to the APAC region. In an attempt to resolve the issue, Microsoft quickly redirected traffic to an alternate infrastructure. They also suggested recreating events to expedite remediation while the issue was resolved.

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Office 365 Monitoring: Microsoft Teams Outage May 5th, 2020

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ENow Software

On May 5th, 2020, Microsoft 365 Status reported a Microsoft Teams outage in North America at ~ 8:00pm UTC.

Microsoft initially reported that many users were experiencing problems viewing presence information in Teams in the North American region. However, roughly a half an hour later, Microsoft revised their initial statement and reported that users were being affected worldwide.

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Office 365 Monitoring: Microsoft Teams Outage

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ENow Software

On April 28, 2020, Microsoft 365 reported a Microsoft Teams outage in the Asia Pacific region at ~ 9am UTC.

Initially, Microsoft reported that the outage only affected users’ ability to update their presence status. However, roughly two hours later, at ~11 pm UTC, Microsoft then reported that the outage was also affecting users’ ability to send and receive messages in Teams.

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