Microsoft Office 365 Monitoring - Service Outages

On July 22 at ~6:00 am UTC, Microsoft reported an issue that was causing intermittent failures when attempting to load channels and chats via Microsoft Teams.

On July 8, 2020 at 2:45 pm UTC, Microsoft reported an issue affecting a multitude of users in North America that prevented them from joining Microsoft Teams meetings.

The issue persisted just over an hour until Microsoft finally reported at roughly 4:00 pm UTC that the issue had been resolved.

On June 19^th, 2020 at ~7:00am UTC, Microsoft reported that they were investigating an issue where users in Japan and the APAC region were unable to access the Microsoft Teams service through desktop client.

Roughly an hour later at ~8:30 am UTC, Microsoft reported that the issue had been mitigated and that access had been restored through Japan and APAC.

On June 18^th, 2020 at ~7:00am UTC, Microsoft reported an issue that was causing problems receiving messages in Microsoft Teams throughout North America.

They soon after reported that they were rerouting service traffic through alternate infrastructure and tentatively started to recover.

On Monday June 15 at ~12:00am UTC, Microsoft reported a Microsoft 365 services outage.

Microsoft 365 status reported that some users may be experiencing issues when attempting to access Microsoft 365 services in the Oceana region and stated that more information could be found in the admin portal.

On June 11^th 2020 at ~2:30pm UTC, Microsoft reported that they were investigating an issue with Microsoft Teams.

Several users began confirming the issue throughout Ireland, India, and the UK. While others expressed their frustration with the outage as well as the fact that  information was not being updated in the admin center.

On May 6^th, 2020 at ~11:30pm UTC, Microsoft reported an outage causing intermittent Teams calls to drop when answered.

They claimed to have identified the potential problem and were working on mitigating impact.

On May 6^th, 2020, Microsoft reported an outage affecting users’ ability to join Microsoft Teams Live Events around ~ 2:00pm UTC.

At first, it was reported that only users in Europe and the UK were being affected. However, it soon became clear users were being affected all over, from Canada to Colombia, and to the APAC region. In an attempt to resolve the issue, Microsoft quickly redirected traffic to an alternate infrastructure. They also suggested recreating events to expedite remediation while the issue was resolved.

On May 5^th, 2020, Microsoft 365 Status reported a Microsoft Teams outage in North America at ~ 8:00pm UTC.

Microsoft initially reported that many users were experiencing problems viewing presence information in Teams in the North American region. However, roughly a half an hour later, Microsoft revised their initial statement and reported that users were being affected worldwide.

On April 28, 2020, Microsoft 365 reported a Microsoft Teams outage in the Asia Pacific region at ~ 9am UTC.

Initially, Microsoft reported that the outage only affected users’ ability to update their presence status. However, roughly two hours later, at ~11 pm UTC, Microsoft then reported that the outage was also affecting users’ ability to send and receive messages in Teams.