Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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Office 365 (3)

Teams Outage banner

Office 365 Monitoring: Microsoft Teams Outage February 4, 2021

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ENow Software

On February 4, 2021, at ~4:30 pm UTC, Microsoft reported an issue that was causing some users in North America to experience issues when attempting to join meetings in Microsoft Teams.

Many users took to Twitter to express their frustration due to little information available in the Service Health Dashboard and the multiple issues that had taken place in the past week.

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Office 365 Monitoring: Exchange Online Outage January 27, 2021

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ENow Software

On January 27, 2021, at ~9:30 pm UTC, Microsoft gave a first report of an issue that was preventing users from accessing email in the North American region via Exchange Online.

Shortly after, Microsoft reported that they had identified that a recently deployed configuration change to a specific portion of their infrastructure may be the cause of this issue for some users.

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Office 365 Monitoring: SharePoint Online/OneDrive Outage Jan. 12, 2021

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ENow Software

On January 12, 2021 at ~4:45 pm UTC, Microsoft reported an issue with SharePoint and OneDrive for Business and Microsoft Teams.

Shortly after, Microsoft confirmed that these issues were part of the same problem and that services were recovering. They were still attempting to discover the root cause of the problem and informed users that more information could be found in the admin center.

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Office 365 Monitoring: Microsoft 365 Admin Center Outage Jan. 5, 2021

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ENow Software

On January 5, 2021, at ~3:00 pm UTC, Microsoft reported an issue affecting users in the UK that may be preventing them from accessing the Microsoft 365 admin center.

Roughly 2 hours later, they confirmed that a portion of their processing infrastructure wasn't handling requests as expected and that they were repairing the problem to restore service access for affected users.

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