Microsoft Office 365 Monitoring - Service Outages

Read the latest updates, root causes, and resolutions on Microsoft Office 365 service outages.

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Office 365 (5)

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Office 365 Monitoring: Microsoft Admin Center Outage October 20, 2020

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ENow Software

On October 20th at roughly ~7:45 pm UTC, Microsoft reported a problem preventing some users from accessing the Microsoft 365 admin center.

Soon after they reported that users in North America were experiencing decreased impact indicating the event may be transient in nature but they were continuing to investigate the route cause of the issue.

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Office 365 Monitoring: Admin Center Outage October 18, 2020

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ENow Software

On October 18th at roughly ~1:00 am UTC, Microsoft reported that some users may be unable to view the Service Health Dashboard and Message Center Posts within the Admin Center.

Some users took to Twitter to defend Microsoft by stating that Microsoft had been dealing with increased volumes of users and could not have prepared for this due to the increased number of users working from home and the transition to online learning for most schools.

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Office 365 Monitoring: Exchange Online and Outlook Outage 10/1/20

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ENow Software

On October 1st at roughly ~6:00 am UTC, Microsoft reported an issue where users were accessing their Exchange Online accounts via Outlook on the Web.

The initial investigation indicated that the issue was primarily affecting users based in India. However, Microsoft then reported that once additional data was collected from the affected infrastructure it was evident that the issue was affecting users worldwide.

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Office 365 Monitoring: Exchange Online Outage September 29, 2020

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ENow Software

On September 29th at roughly ~2:15 pm UTC, Microsoft reported an issue where users may have been unable to connect to the Exchange Online service on their mobile devices.

Microsoft then reported that they had determined that corrective actions taken to address a previous issue had impacted Exchange ActiveSync and Microsoft was applying a fix to mitigate the impact.

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